Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taliyah Youngblood

Hammond,LA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Travel Consultant

American Express
10.2021 - 10.2022
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Organized trips for individual, family and business travelers.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.

Shift Lead

Walgreens
12.2019 - 07.2020
  • Created, implemented, and managed strategic sales plan to achieve high growth targets.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Associate Banker

JP Morgan Chase
11.2019 - 03.2020
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Established rapport with new clients to increase satisfaction and loyalty.

Assistant Manager

Chuck E Cheese
08.2017 - 08.2019
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Education

Bachelor of Interdisciplinary Studies -

Louisiana State University
Baton Rouge, LA
12.2024

Skills

  • Attention to detail
  • Global Distribution System (Sabre)
  • Relationship building
  • Analytical thinking
  • Exceptional customer service
  • Strong professional communication skills (written and verbal)
  • Problem-solving abilities
  • High Volume Environments
  • Mentoring and Training
  • Corporate and Leisure Travel

Languages

English

Timeline

Travel Consultant

American Express
10.2021 - 10.2022

Shift Lead

Walgreens
12.2019 - 07.2020

Associate Banker

JP Morgan Chase
11.2019 - 03.2020

Assistant Manager

Chuck E Cheese
08.2017 - 08.2019

Bachelor of Interdisciplinary Studies -

Louisiana State University

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Taliyah Youngblood