Talmadge Keown
Software Trainer / Teacher
Altoona,IA
Overview
24
24
years of professional experience
Work History
IT Software Trainer
Prairie Meadows
Altoona, Iowa, US
07.2023 - Current
- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives
- Design, plan, organize, or direct orientation and training programs for employees or customers
- Schedule classes based on availability of classrooms, equipment, or instructors
- Evaluate training materials prepared by instructors, such as outlines, text, or handouts
- Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials
IT Support Analyst
University of Iowa
Des Moines, IA, US
08.2021 - 12.2024
- Prepare evaluations of software or hardware, and recommend improvements or upgrades
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
- Oversee the daily performance of computer systems
- Answer user inquiries regarding computer software or hardware operation to resolve problems
Technology Integration Coordinator
Des Moines Public Schools
Des Moines, Iowa, US
05.2021 - 08.2023
- Enter commands and observe system functioning to verify correct operations and detect errors
- Develop training materials and procedures, or train users in the proper use of hardware or software
- Refer major hardware or software problems or defective products to vendors or technicians for service
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
- Answer user inquiries regarding computer software or hardware operation to resolve problems
- Oversee the daily performance of computer systems
Lead Teacher / Owner
Keown Computer Education and Repair
Des Moines, Iowa, US
03.2005 - 06.2023
- Prepare lesson plans for large and small group teaching events
- Teach Users of varying age groups computer use in a classroom setting (Ages 13 - 85)
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements
- Prepare reports or correspondence concerning project specifications, activities, or status
- Coordinate installation of software system
- Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system
- Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance
Esports Coach
Des Moines Public Schools
Des Moines, IA, US
04.2021 - 06.2023
- Instruct individuals or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet, to achieve desired results
- Monitor the academic eligibility of student athletes
- Counsel student athletes on academic, athletic, and personal issues
- Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours
- Plan, organize, and conduct practice sessions
Camp Administrator
Jeff Hill Head, Heart, and Feet Basketball Camps
Des Moines, IA, US
06.2001 - 03.2022
- Oversee the instruction of K-12 students in Basketball Fundamentals
- Hosted Video Calls with Students for follow up regarding school attendance, grades, and behaviors during the off seasons
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary
- Meet with staff to discuss rules, regulations, and work-related problems
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety
Computer Teacher / Volunteer IT Director
Wilkie House Inc
Des Moines, Iowa, US
06.2019 - 12.2021
- Collaborate with other teachers and administrators in the development, evaluation, and revision of middle school programs
- Attend staff meetings and serve on committees, as required
- Use computers, audio-visual aids, and other equipment and materials to supplement presentations
- Assign and grade class work and homework
- Instruct students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations
- Prepare materials and classrooms for class activities
- Adapt teaching methods and instructional materials to meet students' varying needs and interests
- Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students
- Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks
Special Education Paraprofessional
Des Moines Public School
Des Moines, IA, US
11.2019 - 05.2021
- Teach socially acceptable behavior, employing techniques such as behavior modification or positive reinforcement
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Provide assistance to students with special needs
- Organize and supervise games and other recreational activities to promote physical, mental, and social development
- Observe students' performance, and record relevant data to assess progress
- Instruct students in daily living skills required for independent maintenance and self-sufficiency, such as hygiene, safety, or food preparation
- Employ special educational strategies or techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, or memory
- Discuss assigned duties with classroom teachers to coordinate instructional efforts
- Carry out therapeutic regimens, such as behavior modification and personal development programs, under the supervision of special education instructors, psychologists, or speech-language pathologists
- Attend staff meetings and serve on committees, as required
- Assist in bus loading and unloading
Digital Literacy Teacher / Job Coach
Evelyn K Davis Center
Des Moines, Iowa, US
10.2015 - 01.2019
- Worked with students of varying age groups and backgrounds to achieve computer literacy (age 13 - 85)
- Advise clients on resume preparation, job interview skills, and application preparation
- Advise management on organizing, preparing, or implementing recruiting or retention programs
- Confer with management to develop or implement personnel policies or procedures
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
Volunteer Coordinator Public Allies Americorps
Evelyn K Davis Center
Des Moines, Iowa, US
10.2014 - 10.2015
- Research and analyze member or community needs to determine program directions and goals
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies
- Recruit, interview, and hire or sign up volunteers and staff
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints
- Direct activities of professional and technical staff members and volunteers
IB Americorps Teacher Assistant
DMPS
Des Moines, Iowa, US
08.2013 - 06.2014
- Use computers, audio-visual aids, and other equipment and materials to supplement presentations
- Teach social skills to students
- Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations
- Plan, prepare, and develop various teaching aids, such as bibliographies, charts, and graphs
- Observe students' performance, and record relevant data to assess progress
- Distribute teaching materials, such as textbooks, workbooks, papers, and pencils, to students
- Conduct demonstrations to teach skills, such as sports, dancing, and handicrafts
Education
Associate Of Applied Science - Computer Programming
Vatterott College
West Des Moines, IAHigh School Diploma - General Studies
North High School
Des Moines, IASkills
- Virtual training
- E-learning development
- Expert communication
- Training delivery
- Advanced presentation
- Motivational techniques
- Learning management systems
- Feedback analysis
- Cross-functional coordination
- Software expertise
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Multitasking
Timeline
IT Software Trainer
Prairie Meadows
07.2023 - Current
IT Support Analyst
University of Iowa
08.2021 - 12.2024
Technology Integration Coordinator
Des Moines Public Schools
05.2021 - 08.2023
Esports Coach
Des Moines Public Schools
04.2021 - 06.2023
Special Education Paraprofessional
Des Moines Public School
11.2019 - 05.2021
Computer Teacher / Volunteer IT Director
Wilkie House Inc
06.2019 - 12.2021
Digital Literacy Teacher / Job Coach
Evelyn K Davis Center
10.2015 - 01.2019
Volunteer Coordinator Public Allies Americorps
Evelyn K Davis Center
10.2014 - 10.2015
IB Americorps Teacher Assistant
DMPS
08.2013 - 06.2014
Lead Teacher / Owner
Keown Computer Education and Repair
03.2005 - 06.2023
Camp Administrator
Jeff Hill Head, Heart, and Feet Basketball Camps
06.2001 - 03.2022
Associate Of Applied Science - Computer Programming
Vatterott College
High School Diploma - General Studies
North High School