Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Talmadge Keown

Talmadge Keown

Software Trainer / Teacher
Altoona,IA

Overview

24
24
years of professional experience

Work History

IT Software Trainer

Prairie Meadows
07.2023 - Current
  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives
  • Design, plan, organize, or direct orientation and training programs for employees or customers
  • Schedule classes based on availability of classrooms, equipment, or instructors
  • Evaluate training materials prepared by instructors, such as outlines, text, or handouts
  • Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts
  • Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials

IT Support Analyst

University of Iowa
08.2021 - 12.2024
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
  • Oversee the daily performance of computer systems
  • Answer user inquiries regarding computer software or hardware operation to resolve problems

Technology Integration Coordinator

Des Moines Public Schools
05.2021 - 08.2023
  • Enter commands and observe system functioning to verify correct operations and detect errors
  • Develop training materials and procedures, or train users in the proper use of hardware or software
  • Refer major hardware or software problems or defective products to vendors or technicians for service
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
  • Answer user inquiries regarding computer software or hardware operation to resolve problems
  • Oversee the daily performance of computer systems

Lead Teacher / Owner

Keown Computer Education and Repair
03.2005 - 06.2023
  • Prepare lesson plans for large and small group teaching events
  • Teach Users of varying age groups computer use in a classroom setting (Ages 13 - 85)
  • Store, retrieve, and manipulate data for analysis of system capabilities and requirements
  • Prepare reports or correspondence concerning project specifications, activities, or status
  • Coordinate installation of software system
  • Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system
  • Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance

Esports Coach

Des Moines Public Schools
04.2021 - 06.2023
  • Instruct individuals or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet, to achieve desired results
  • Monitor the academic eligibility of student athletes
  • Counsel student athletes on academic, athletic, and personal issues
  • Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours
  • Plan, organize, and conduct practice sessions

Camp Administrator

Jeff Hill Head, Heart, and Feet Basketball Camps
06.2001 - 03.2022
  • Oversee the instruction of K-12 students in Basketball Fundamentals
  • Hosted Video Calls with Students for follow up regarding school attendance, grades, and behaviors during the off seasons
  • Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary
  • Meet with staff to discuss rules, regulations, and work-related problems
  • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety

Computer Teacher / Volunteer IT Director

Wilkie House Inc
06.2019 - 12.2021
  • Collaborate with other teachers and administrators in the development, evaluation, and revision of middle school programs
  • Attend staff meetings and serve on committees, as required
  • Use computers, audio-visual aids, and other equipment and materials to supplement presentations
  • Assign and grade class work and homework
  • Instruct students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations
  • Prepare materials and classrooms for class activities
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests
  • Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students
  • Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks

Special Education Paraprofessional

Des Moines Public School
11.2019 - 05.2021
  • Teach socially acceptable behavior, employing techniques such as behavior modification or positive reinforcement
  • Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
  • Provide assistance to students with special needs
  • Organize and supervise games and other recreational activities to promote physical, mental, and social development
  • Observe students' performance, and record relevant data to assess progress
  • Instruct students in daily living skills required for independent maintenance and self-sufficiency, such as hygiene, safety, or food preparation
  • Employ special educational strategies or techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, or memory
  • Discuss assigned duties with classroom teachers to coordinate instructional efforts
  • Carry out therapeutic regimens, such as behavior modification and personal development programs, under the supervision of special education instructors, psychologists, or speech-language pathologists
  • Attend staff meetings and serve on committees, as required
  • Assist in bus loading and unloading

Digital Literacy Teacher / Job Coach

Evelyn K Davis Center
10.2015 - 01.2019
  • Worked with students of varying age groups and backgrounds to achieve computer literacy (age 13 - 85)
  • Advise clients on resume preparation, job interview skills, and application preparation
  • Advise management on organizing, preparing, or implementing recruiting or retention programs
  • Confer with management to develop or implement personnel policies or procedures
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities

Volunteer Coordinator Public Allies Americorps

Evelyn K Davis Center
10.2014 - 10.2015
  • Research and analyze member or community needs to determine program directions and goals
  • Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies
  • Recruit, interview, and hire or sign up volunteers and staff
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints
  • Direct activities of professional and technical staff members and volunteers

IB Americorps Teacher Assistant

DMPS
08.2013 - 06.2014
  • Use computers, audio-visual aids, and other equipment and materials to supplement presentations
  • Teach social skills to students
  • Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations
  • Plan, prepare, and develop various teaching aids, such as bibliographies, charts, and graphs
  • Observe students' performance, and record relevant data to assess progress
  • Distribute teaching materials, such as textbooks, workbooks, papers, and pencils, to students
  • Conduct demonstrations to teach skills, such as sports, dancing, and handicrafts

Education

Associate Of Applied Science - Computer Programming

Vatterott College
West Des Moines, IA

High School Diploma - General Studies

North High School
Des Moines, IA

Skills

  • Virtual training
  • E-learning development
  • Expert communication
  • Training delivery
  • Advanced presentation
  • Motivational techniques
  • Learning management systems
  • Feedback analysis
  • Cross-functional coordination
  • Software expertise
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Multitasking

Timeline

IT Software Trainer

Prairie Meadows
07.2023 - Current

IT Support Analyst

University of Iowa
08.2021 - 12.2024

Technology Integration Coordinator

Des Moines Public Schools
05.2021 - 08.2023

Esports Coach

Des Moines Public Schools
04.2021 - 06.2023

Special Education Paraprofessional

Des Moines Public School
11.2019 - 05.2021

Computer Teacher / Volunteer IT Director

Wilkie House Inc
06.2019 - 12.2021

Digital Literacy Teacher / Job Coach

Evelyn K Davis Center
10.2015 - 01.2019

Volunteer Coordinator Public Allies Americorps

Evelyn K Davis Center
10.2014 - 10.2015

IB Americorps Teacher Assistant

DMPS
08.2013 - 06.2014

Lead Teacher / Owner

Keown Computer Education and Repair
03.2005 - 06.2023

Camp Administrator

Jeff Hill Head, Heart, and Feet Basketball Camps
06.2001 - 03.2022

Associate Of Applied Science - Computer Programming

Vatterott College

High School Diploma - General Studies

North High School

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Talmadge KeownSoftware Trainer / Teacher