Reliable, caring certified nurse assistant with experience caring for elderly and vulnerable adults. Work well with bedridden, physically challenged, and memory-impaired residents. Friendly and compassionate with excellent interpersonal and communication skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
HR Specialist
GATE Petroleum
05.2023 - Current
Provide high-quality advice and service regarding employee relations and performance management issues
Supports the Human Resources Manager in the implementation and administration of policies and procedures
Subject Matter Expert overseeing applicant and new hire process, ensuring all processes are completed accurately (to include I-9s, drug and background screening, and schedule training)
Maintains personnel records, as well as department files
Assists with FMLA/LOA
Processes Unemployment Claims
Prepare Referrals and Separations
Responsible for maintaining Mystery Shopper and Service Award Programs
Identify ways to improve policies and procedures.
Home Health Aide
Home Instead
03.2023 - 05.2023
Assist clients with feeding, bathing, dressing, grooming and personal care (personal hygiene, toileting, perineal care)
Promote a safe and comfortable environment for patients
Assist clients with ambulation and transfers from beds, wheelchairs and automobiles, providing consistent and safe mobility support
Run errands for clients and transport to appointments to maintain wellness and support daily living needs
Monitors patient condition by observing physical and mental condition, intake and output, and exercise
Respond appropriately to the physical, emotional, and developmental needs of patients.
Leave of Absence Coordinator (Remote)
Sedgwick Claims Management Services
06.2021 - 02.2023
Processes all leave of absence paperwork according to established procedures and laws
Assists associates with leave of absence requests and guides them through the process
Review medical certifications for accuracy and completeness
Ensures that STD claims are coordinated with FMLA or general medical cases
Independently approves and/or denies leave cases based on relevant medical information
Facilitates return to work, discussing specific restrictions with physicians and communicating restrictions to appropriate parties
Maintains knowledge of all applicable leave and accommodation laws including FMLA, ADA, USERRA, Pregnancy Discrimination Act, and state and local laws.
Processes all leave of absence paperwork according to established procedures and laws
Assists associates with leave of absence requests and guides them through the process
Review medical certifications for accuracy and completeness
Ensures that STD claims are coordinated with FMLA or general medical cases
Independently approves and/or denies leave cases based on relevant medical information
Facilitates return to work, discussing specific restrictions with physicians and communicating restrictions to appropriate parties
Maintains knowledge of all applicable leave and accommodation laws including FMLA, ADA, USERRA, Pregnancy Discrimination Act, and state and local laws.
Personnel Technician III/HR-SES
The State of Florida, Florida Department of Veterans’ Affairs
04.2020 - 06.2020
Responsible for the day-to-day human resources administrative operations for assigned nursing home site, and served as the first point of contact for all human resources related matters
Managed the recruitment and onboarding process for new applicants and hires; partnered with hiring managers to determine staffing needs; created and processed job requisitions in the applicant tracking system (ATS), posted job advertisements, sourced, screened, interviewed (by phone and in person), and made recommendations for hire
Initiated background checks
Obtained I-9 documentation and confirmed employment eligibility verification through E-Verify and maintained I-9 files
Conducted new employee orientation
Responsible for maintaining all employee files to ensure compliance with the VA regulations and Agency for Health Care Administration (AHCA) requirements, and other applicable federal and state employment laws
Conducted bi-weekly audits between time and attendance systems and compared to payroll system for accurate payroll submission
Processed all payroll changes including new hire data entry, separations, and exit interviews.
WC & FMLA/LOA Liaison
Aspire Health Partners
02.2018 - 02.2019
Served as the subject matter expert for all FMLA/LOA cases and workers’ compensation claims; conduct management leadership trainings on workers’ compensation reporting procedures and FMLA/ADA qualifying events and guidelines
Independently reviewed medical certifications and approved and/or denied FMLA/LOA cases within applicable laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.); tracked FMLA usage hours for continuous/intermittent cases, processed leave extensions, and reasonable accommodation requests under ADA
Processed STD/LTD claims for employees out on medical leave
Managed all work-related injuries and illness claims; ensured that all reportable workers’ compensation claims were submitted in a timely manner, conducted internal investigations regarding incidents, interviewed relevant parties, and coordinated medical treatment with claims adjusters, and worked with legal counsel for any litigated claims
Responsible for maintaining all OSHA 300 logs and annual reports including BLS surveys.
HR Benefits Specialist
Aspire Health Partners
05.2015 - 02.2018
Responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan
Process payroll changes; included new hire enrollments, qualifying events changes, terminations, COBRA, etc
Managed all reportable workers’ compensation claims and FMLA/ LOA cases
Processed STD/LTD claims for employees out of medical leave.
HR Lead
Aspire Health Partners
01.2012 - 05.2015
Responsible for day-to-day administrative operations of the Human Resources office
Managed the recruitment and onboarding process for new applicants and hires; partnered with hiring managers to determine staffing needs; created and processed job requisitions in the applicant tracking system (ATS), posted job advertisements, sourced, screened, interviewed (by phone and in person), and made recommendations for hire
Responsible for maintaining employee files to ensure compliance with company policies and applicable state and federal guidelines (DCF, AHCA, JACHO, CARF, DJJ, etc.)
Responsible for the credentialing for all medical doctors/ARNPs
Maintains up to date data for each provider in credentialing database and online systems; ensure timely renewal of licenses and certifications
Assisted the HR Director in the development and revision of human resources policies and procedures
Assisted with unemployment claims
Performed market analysis for benchmark positions to ensure competitive compensation.
HR Specialist
Lakeside Behavioral Healthcare, Inc.
06.2006 - 01.2012
Managed the full life cycle recruiting/onboarding process for internal/external applicants and new hires; determined staffing needs; created and processed job requisitions in the applicant tracking system (ATS), posted job advertisements, sourced, screened, interviewed (by phone and in person), and made recommendations for hire
Processed all payroll changes including new hire data entry
Obtained I-9 documentation and confirmed employment eligibility verification through E-Verify and maintained I-9 files
Responsible for maintaining employee files to ensure compliance with company policies and applicable state and federal guidelines (DCF, ACHA, JACHO, CARF, DJJ, etc.).
Education
CNA Training Course -
Jacksonville, FL
01.2023
Bachelor of Science (B.S.) in Business Administration - Human Resources Management
Orlando, FL
01.2008
Skills
Patient Care
Vital signs monitoring
Compassion and Empathy
Dementia and Alzheimer's knowledge
HIPAA Compliance
End of life care
Medical terminology knowledge
CPR Certification
Certified Nursing Assistant (CNA)
Affiliations
Current Member of SHRM (Society of Human Resources Management)