Talley Wolfley
Morgantown,WV
Summary
Dynamic and engaging, I excelled at Texas Roadhouse as a bartender/server, mastering customer service expertise and recipe memorization. Renowned for resolving complaints with professionalism, I led training in upselling techniques, significantly enhancing team performance. My blend of strong multitasking abilities and an outgoing personality ensured high customer satisfaction and adherence to safety standards.
Overview
6
6
years of professional experience
Work History
Bartender/server
Texas Roadhouse
Morgantown, WV
11.2018 - Current
- Resolved customer complaints in a professional manner.
- Developed good working relationships with fellow employees through effective communication.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Trained new bartenders on drink preparation and upselling techniques.
- Greeted customers and provided excellent customer service.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Effectively multitasked within fast-paced environment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Morgantown Highschool
Morgantown, WV06-2020
Skills
- Memory retention
- Hospitality and accommodation
- Customer service expertise
- Handling difficult customers
- Outgoing personality
- Cleanliness and hygiene
- Team training and development
- Strong multitasking
- Responsible alcohol service
- Clear and effective communication
- Recipe and menu memorization
- Engaging personality
Timeline
Bartender/server
Texas Roadhouse
11.2018 - Current
High School Diploma -
Morgantown Highschool
Similar Profiles
Jericho VillegasJericho Villegas
Food Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra RiyadhFood Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra Riyadh
Alan Aviles PerezAlan Aviles Perez
Server at Texas RoadhouseServer at Texas Roadhouse
Helen GarzaHelen Garza
Server at Texas Roadhouse RestaurantServer at Texas Roadhouse Restaurant