Talliyah Young
Dallas,GA
Summary
Accomplished Optometric Technician with a proven track record at Montgomery Eye Physicians, adept in patient discharge consultation and fostering patient relations. Expertly managed eye care equipment, enhancing patient exam. Demonstrates exceptional teamwork and patient care, ensuring optimal ocular health outcomes. Efficient and knowledgeable ophthalmic professional with strong technical background and advanced abilities.
Talented healthcare professional dedicated to patient satisfaction. Meets targets consistently through timely, error-free work and compliance with best practices. Communicates with patients and across disciplines to address phlebotomy
needs.
Overview
7
7
years of professional experience
Work History
Optometrist Technician
Marietta Eye Clinic
04.2025 - Current
- Supported patients in selecting appropriate eyewear by offering personalized recommendations based on individual needs and preferences.
- Strengthened communication between optometrists and referring physicians by preparing detailed reports outlining patients'' diagnoses and recommended treatments.
- Increased clinic efficiency by maintaining and calibrating optical instruments, ensuring accurate results during eye examinations.
- Provided compassionate support to anxious patients during testing procedures, creating a calm environment that facilitated precise results measurement.
- Maintained a clean and sterile environment within the examination rooms, adhering to strict hygiene protocols for patient safety.
- Contributed to a high standard of care by consistently updating professional knowledge on optometric practices and advancements.
Optometric Technician
Montgomery Eye Physicians
06.2024 - 03.2025
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
Optometric Technician
Caris Eye Centers
08.2022 - 06.2024
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted with dilating patients or using eye medications when directed by optometrist.
Cashier
Target
07.2019 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Greeted each customer and solved all issues and complaints via face-to-face, or on the phone.
Customer Service Cashier
Chick-fil-A
04.2018 - 07.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Bachelor of Science - Health Sciences
Western Governors University
Salt Lake City, UT05-2030
High School Diploma -
Homeschooled
05.2021
Skills
- Patient Discharge Consultation
- Inpatient Care
- Ocular health evaluation
- Glaucoma screening
- Patient care
Timeline
Optometrist Technician
Marietta Eye Clinic
04.2025 - Current
Optometric Technician
Montgomery Eye Physicians
06.2024 - 03.2025
Optometric Technician
Caris Eye Centers
08.2022 - 06.2024
Cashier
Target
07.2019 - 08.2022
Customer Service Cashier
Chick-fil-A
04.2018 - 07.2020
High School Diploma -
Homeschooled
Bachelor of Science - Health Sciences
Western Governors University
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