Summary
Overview
Work History
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Talluhan Jensen

Layton,UT

Summary

I'm a highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Im a hardworking employee with customer service, multitasking, fast learner, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. In between jobs and the huge gap of not being employed, I was self-employed with doordash and a homemaker taking care of our children.

Overview

7
7
years of professional experience

Work History

Asset Protection Operations TA

Walmart
Layton, UT
10.2023 - 12.2023
  • Check in vendors Frito Lays, Coke, Pepsi, Krispy Kreme, Swans, Meado Goal, Red Bull.
  • Audit Products from vendors or products delivered by FedEx and UPS
  • Delivered products to different departments in the store on time.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Maintained a schedule of class assignments to meet deadlines.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers face-to-face or through phone conversations.
  • Achieved cost-savings by developing functional solutions to problems.
  • Identified the needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.

Delivery Driver

Salt City Pizza
Layton, UT
12.2022 - 06.2023
  • Handled hot pizza, bread sticks, Hot, mild, and BBQ chicken.
  • Cut and boxed pizza.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Kept accurate logs of all deliveries and trips.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.

Customer Service Cashier

Walmart
Layton, UT
08.2017 - 03.2023
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Answered phone calls to assist customers with questions and orders.
  • Welcomed customers, offering assistance to help find store items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Helped with purchases and signed customers up for rewards program.
  • Processed refunds for worn, damaged and broken merchandise.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.

Cashier

Lowes Home Improvment
Salt Lake City, UT
07.2016 - 05.2018
  • Accepted cash and credit card payments, issued receipts and provided change
  • Counted and balanced cashier drawers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.

Skills

  • Decision-Making
  • Conflict Resolution
  • Basic Math
  • Multitasking
  • Microsoft Office
  • Problem-Solving
  • Training & Development
  • Time Management
  • Recordkeeping
  • Team Building
  • Planning
  • Public Speaking
  • Team Management
  • Communication
  • Organization and Time Management
  • Project Planning
  • Friendly, Positive Attitude
  • Customer Service
  • Flexible and Adaptable
  • Leadership

Affiliations

  • Family time
  • Camping
  • Fishing
  • Cooking
  • Backing
  • Reading

Languages

English
Professional
Navajo
Native/ Bilingual

Accomplishments

  • Employee of the month
  • Leadership award

Timeline

Asset Protection Operations TA

Walmart
10.2023 - 12.2023

Delivery Driver

Salt City Pizza
12.2022 - 06.2023

Customer Service Cashier

Walmart
08.2017 - 03.2023

Cashier

Lowes Home Improvment
07.2016 - 05.2018

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Talluhan Jensen