Anne Romero
Richmond,VA
Summary
Proactive and meticulous Coordinator and Liaison with over 20 years of experience in the Child Education, Healthcare and Community Services industries. Collaborative teammate dedicated to partnering with coworkers and partners to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, culturally diverse settings.
Overview
20
20
years of professional experience
Work History
Manager of Tutorial Services
Axiom Educators
10.2014 - Current
- Train, assess and manage performance of tutoring team and provided feedback for process improvement.
- Develop and maintain positive relationships with community partners to build rapport and trust.
- Meet with partners to discuss service needs and develop effective and practical solutions.
- Monitor team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Write and develop curriculum
- Develop, implement, manage and monitor programs and data to achieve established goals and objectives.
Site Coordinator and Tutor
T2Tutors
03.2010 - 10.2014
- Tutored racially, economically and ethnically diverse middle school and high school students in Math
- Maintained student data
- Provided leadership support and monitored performance of other tutors
Instructional Assistant/Teacher
Richmond Public Schools, Thompson Middle School/
08.2007 - 01.2010
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Mentored and tutored struggling culturally diverse students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported planning and preparation for culturally-diverse class sessions.
Surgery Scheduler
Virgina Urology
11.2003 - 08.2007
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Expertly managed appointments and data using Microsoft Office Suite and Google applications.
Education
Master of Arts - Teaching
Mary Baldwin College
Staunton, VA05.2008
Skills
- Experience working and developing relationships with racially, ethnically and socioeconomically partners and students
- Exceptional organization, communication and interpersonal skills
- Strong computer skills including proficiency with Microsoft Office Suite, and Google applications
- Conversational Spanish speaker
Timeline
Manager of Tutorial Services
Axiom Educators
10.2014 - Current
Site Coordinator and Tutor
T2Tutors
03.2010 - 10.2014
Instructional Assistant/Teacher
Richmond Public Schools, Thompson Middle School/
08.2007 - 01.2010
Surgery Scheduler
Virgina Urology
11.2003 - 08.2007
Master of Arts - Teaching
Mary Baldwin College
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