Summary
Overview
Work History
Education
Skills
Timeline
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Tally Snyder

Summary

Driven by a passion for excellence and a track record of success, I leveraged my client consultation and decision-making skills at Sport Clips to significantly enhance customer satisfaction and salon revenue. A quick learner and highly motivated, I excel in fast-paced environments, consistently achieving positive outcomes through effective team collaboration and a commitment to continuous education. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Hairstylist

Sport Clips
11.2018 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts and styling
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Counted and documented opening and closing cash amounts daily.
  • Organized sales area and work station to showcase products and boost sales.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained regular client list and successfully handled walk-in customers.
  • Developed loyal following of clients by providing high-quality services.
  • Increased revenue through effective customer service and inventory management.

Manager

Great Clips
01.2013 - 10.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Patient Registration Representative

Dosher Memorial Hospital
03.2010 - 07.2013
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
  • Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
  • Facilitated positive patient experiences by offering compassionate service, anticipating needs, and providing assistance throughout the registration process.
  • Participated in departmental meetings to discuss areas of improvement, identify solutions for challenges faced, and contribute to ongoing professional development.
  • Contributed to the improvement of departmental workflow through effective collaboration with medical professionals and administrative staff.
  • Registered and verified patient records before triage with most up-to-date information.

Education

Cosmetology License - Cosmetology

Leon's Studio 1
Williamsville

GED -

Amherst Central High School

Skills

  • Quick Learner
  • Client consultation
  • Appointment Scheduling
  • Detail-orientated
  • Highly motivated self-starter
  • Continuing education
  • Decision-Making
  • Payment Processing
  • Digital Recordkeeping

Timeline

Hairstylist

Sport Clips
11.2018 - Current

Manager

Great Clips
01.2013 - 10.2018

Patient Registration Representative

Dosher Memorial Hospital
03.2010 - 07.2013

Cosmetology License - Cosmetology

Leon's Studio 1

GED -

Amherst Central High School

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Tally Snyder