Tallyn Hicks
Blacklick
Summary
Dynamic nursing professional with a strong foundation in nursing leadership, change management, and compliance, complemented by a proven track record of fostering high-performing teams and delivering exceptional patient care. Recognized for creative problem-solving abilities and effective project management skills while promoting a supportive and cohesive team environment through strategic delegation. Committed to aligning team efforts with the organization's mission and core values, ensuring a shared sense of purpose among all members. Demonstrated success in implementing transformative changes that drive efficiency improvements and significantly reduce operational costs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
RN Clinical Director Health Equity
Nationwide Children's Hospital
05.2023 - Current
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
- Analyzed data on clinical outcomes to identify trends in patient populations, informing decisions on targeted interventions or program adjustments as needed.
- Spearheaded and implemented new projects to expand scope of engagement.
Administrative Director
Nationwide Children's Hospital
01.2023 - Current
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Maintained compliance with industry regulations through diligent record-keeping and regular audits.
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
- Managed budgetary concerns for the department, reducing overall expenses while maintaining operational efficiency.
- Prepared budgets with forecasts and projections.
- Led change management initiatives, successfully navigating organizational transitions with minimal disruption to ongoing operations.
- Enhanced company image through strategic planning of events showcasing organizational achievements.
- Implemented data management systems to track key performance metrics and inform strategic decisionmaking.
- Facilitated meetings among various departments to address challenges or issues affecting the organization''s goals.
- Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
- Established a culture of continuous improvement by promoting professional development opportunities for staff members.
Director of Ambulatory Clinical Services
Nationwide Children's Hospital
02.2018 - 01.2023
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
Program Manager II, Ambulatory Medical Specialty Clinics
Nationwide Children’s Hospital
06.2016 - 02.2018
- Clinical walkthrough team ensuring safety, regulatory and OSHA compliance prior to opening a new clinic space
- Mock Tracers educating staff on current regulations and standards
- Oversee operations for four medical specialty clinics (Nephrology, Rheumatology, Physical Medicine and Infusion Clinic)
- Collaborated with Supply team to develop par levels and management of orders resulting in a cost savings of 4 million
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Initiated and served as champion for business process improvement projects in each assigned clinic
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Nurse Manager (Inpatient Heart Failure, Heart and Lung transplant and Left Ventricular Assist Device Unit)
OSU Wexner Medical Center Ross Heart Hospital
03.2013 - 05.2016
- Responsible for 24 hour operations
- Oversight of 120 FTE’s
- Developed processes to screen, interview, hire, train, and maintain the competency of all department staff.
- Staffed and scheduled nursing personnel while determining appropriate staff mix – including budgeting and managing the use of temporary nursing staff, as appropriate.
- Evaluated individual performance of team members, which included written annual Performance appraisals and performance improvement plans.
- Collaborated with physicians and other health care providers to establish, implement, and maintain quality patient care and services.
- Promoted and improved patient services by problem solving patient/inmate complaints and grievances.
- Excellent service and communication skills as demonstrated by courtesy, tact, and respect while interacting with patients, families, and staff. Maintaining HCAHPS in the 98th percentile nationally.
- Conducted regular medical records review and audits to assure quality measures were being followed and maintained.
Assistant Nurse Manager (Inpatient Electrophysiology and General Cardiology Unit)
OSU Medical Center Ross Heart Hospital
05.2011 - 03.2013
- Assist with planning, organization, and evaluation of patient care operations
- Creating an environment that supports the nursing practice model
- Throughput of the Medical Centers mission, vision and values
- Implemented Charge Nurse meetings to facilitate communication and accountability
- Manage, coach, guide and evaluate work performance of staff
- Collaborate with other patient care departments that relate directly or indirectly to patient care operations
- Provide and developed support services to achieve positive patient care outcomes
Adjunct Instructor
Columbus State Community College
06.2008 - 12.2011
- Teach patient care skills including how to obtain vital signs, safe patient transfer, bed baths, Foley catheter insertion, dressing changes, sterile and clean technique
- Instruct and demonstrate phlebotomy skills including order of draw, safe vein selection, anchoring techniques
- Training and development in twelve lead electrocardiogram application and testing
- Responsible for course planning and lecture material
- Accountable for student evaluation
Staff Nurse (Inpatient Open Heart Surgery, Inpatient electrophysiology unit)
OSU Medical Center Ross Heart Hospital
05.2006 - 05.2011
- Assess monitor and treat a variety of electrophysiology, medical and surgical cardiology patients
- Administer medications, adjust IV drips, and provide teaching to patients
- Facilitate admissions, discharges and transfers
- Accountable for chart notes and other patient documentation
- Participate on interdisciplinary team
- Clairvia unit committee super user and auditor for maintaining staffing ratios and acuity
- Monitor patient recovery and perform nursing procedures in accordance with patient plan
- Prioritize patient concerns and need for physician intervention
- Precept and orient new hires
- Active member of Unit Leadership Committee
- Charge Nurse consisting of safe patient assignments, customer service, management of unit specific needs and maintain flow of unit
Education
Bachelor's of Science - Nursing
Mount Carmel College Of Nursing
Columbus, Ohio01.2006
Masters of Science - undefined
Wright State University
Dayton, Ohio01.2013
Skills
- Membership officer, Central Ohio Ambulatory Nursing Networking
- Strong self-direction
- Analytical problem-solving
- Quality improvement
- Health promotion
- Collaborative team management
- Strong clinical judgment
- Compassion and empathy
Accomplishments
- Earned Maribeth Quinn "The Future is Bright" Award for initiatives improving processes within the clinic. (April 2018)
- Earned Department of the Year award for Ambulatory Nursing Administration leading initiatives to improve inefficiencies resulting in a 3 million dollar savings. (April 2019)
- Earned Champion of the year Award for initiatives to improve processes and provide a better experience for our patients families and staff. (February 2020)
- Manager of the Year (January 2022)
Certification
- Registered Nurse in the State of Ohio
- Nurse Executive, Advanced Board Certified
Timeline
RN Clinical Director Health Equity
Nationwide Children's Hospital
05.2023 - Current
Administrative Director
Nationwide Children's Hospital
01.2023 - Current
Director of Ambulatory Clinical Services
Nationwide Children's Hospital
02.2018 - 01.2023
Program Manager II, Ambulatory Medical Specialty Clinics
Nationwide Children’s Hospital
06.2016 - 02.2018
Nurse Manager (Inpatient Heart Failure, Heart and Lung transplant and Left Ventricular Assist Device Unit)
OSU Wexner Medical Center Ross Heart Hospital
03.2013 - 05.2016
Assistant Nurse Manager (Inpatient Electrophysiology and General Cardiology Unit)
OSU Medical Center Ross Heart Hospital
05.2011 - 03.2013
Adjunct Instructor
Columbus State Community College
06.2008 - 12.2011
Staff Nurse (Inpatient Open Heart Surgery, Inpatient electrophysiology unit)
OSU Medical Center Ross Heart Hospital
05.2006 - 05.2011
Masters of Science - undefined
Wright State University
Bachelor's of Science - Nursing
Mount Carmel College Of Nursing