Summary
Work History
Skills
Timeline
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Talon Navarez

Pasco,WA

Summary

Motivated professional with experience in cleaning, military, hospitality, logistics, and retail. Proven proficiency in operational excellence, team efficiency, and data-driven process optimization. Able to manage different teams, lead well, and solve complicated problems to guarantee organizational success. Analytical and detail-oriented, proven to improve task accuracy, downtime, and operational efficiency. Competent in safety and security, customer service, strategic planning, and communication. I want to use my diverse skills in a difficult career.

Work History

Custodial Services

Fairchild Cinemas
02.2022 - Current
  • Promoted efficient inventory practices among team members.
  • Assigned job duties and monitored performance against objectives.
  • Implemented optimized procedures and enhanced workflows to achieve a 35% improvement in daily task accuracy and efficiency.
  • Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment
  • Maintained and stocked supplies and chemicals in supply room according to OSHA regulations

Infantryman (11B)

US Army Reserve
06.2019 - Current
  • Oversaw numerous fundamental reconnaissance activities and informed superior officers of enemy movements
  • Implemented a data-driven reporting system, improving information accuracy and timeliness for senior leadership by 20%.
  • Responding to emergencies with speed, efficiency, and knowledgeable assistance
  • Directed logistical training procedures in accordance with military regulations
  • Maintained 100% accountability for all assigned equipment worth more than $100,000.
  • Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions
  • Manned permanent stations and conducted foot and vehicle patrols across the base, reacting to alerts, anomalies, and peculiar or questionable situations
  • Receives and records radio, telephone, and personal messages and instructions involving emergencies, complaints, violations, accidents, and requests for information and assistance Maintained accurate records and reports, achieving a 90% improvement in information organization and accessibility for review and analysis.
  • Performed detailed checks on key components, identifying and addressing potential issues before they escalated, resulting in an 80% decrease in unscheduled maintenance downtime.

Valet Attendant/ Bell Attendant

Aqua Aston
08.2021 - 01.2022
  • Parked and retrieved automobiles, successfully driving both manual and automatic vehicles
  • Enhanced overall parking lot efficiency and a 25% reduction in traffic congestion as a result of optimized traffic flow
  • Answered dozens of questions from visitors each day, keeping a 95% accuracy rate and helping to increase satisfaction by 80%.
  • Observed and monitored parking lot or garages to preserve safety of customers and vehicles
  • Delivered above and beyond service to all guests at property
  • Maintained current listing of local and area attractions, special events, and activities to give guests updated information
  • Completed claim check, vehicle damage and billing dispute forms
  • Improved vehicle handling time by 20% through adherence to established valet parking procedures
  • Maintained professional customer service under high-pressure situations, leading to an increased customer satisfaction rate
  • Assisted in cash handling tasks, ensuring error-free transactions.

Material Handler Team Lead

True North Logistics
02.2020 - 05.2021
  • Receiving, storing, shipping, and distributing merchandise supplies, materials, equipment, and commodities using material handling equipment such as forklifts with a 2000–20,000 pound load capacity to safely load and unload trucks and perform driver maintenance in accordance with regulations
  • Achieved a 20% reduction in incidents and damages during the loading and offloading of 10,000 shipments per month
  • Cleaning and maintaining the warehouse per OSHA guidelines
  • 20% increase in sorting efficiency as a result of better scanning and organizing techniques
  • Analyzed and tracked information to provide accurate data reports to prevent processing and delivery problems.
  • Responsible for speedy onboarding by training staff on corporate regulations, job requirements, and safety.
  • Managed the daily shipping and receipt of over 1000 shipments.

Cafe Lead

Kroc Center Salvation Army
08.2017 - 08.2019
  • Oversaw staffing, scheduling, training, and team development of 10+ employees
  • 30% increase in operational efficiency as a consequence of ongoing assessment and data-driven work priority changes that resulted in more efficient processes
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Measured team performance and reported metrics to leadership team members
  • Developed training, task and process guidelines and communicated clear and concise directions to employees
  • Applied security, safety and loss prevention strategies during shifts
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Prepared, calibrated, and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.

Sales Associate

Adidas Outlet
10.2016 - 02.2019
  • Using customer service assisted customers and communicated positively in a friendly manner
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Increased customer retention rates by 40% through effective engagement and relationship-building, contributing to a positive impact on overall customer loyalty.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Skills

  • Excellent Communication
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Self-Directed
  • Team building
  • Quality Assurance

Timeline

Custodial Services

Fairchild Cinemas
02.2022 - Current

Valet Attendant/ Bell Attendant

Aqua Aston
08.2021 - 01.2022

Material Handler Team Lead

True North Logistics
02.2020 - 05.2021

Infantryman (11B)

US Army Reserve
06.2019 - Current

Cafe Lead

Kroc Center Salvation Army
08.2017 - 08.2019

Sales Associate

Adidas Outlet
10.2016 - 02.2019

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Talon Navarez