Talon Navarez
Honolulu
Summary
Motivated professional with experience in cleaning, military, hospitality, logistics, and retail. Proven proficiency in operational excellence, team efficiency, and data-driven process optimization. Able to manage different teams, lead well, and solve complicated problems to guarantee organizational success. Analytical and detail-oriented, proven to improve task accuracy, downtime, and operational efficiency. Competent in safety and security, customer service, strategic planning, and communication. I am seeking an opportunity to leverage my multifaceted skills in a dynamic and challenging role.
Overview
9
9
years of professional experience
Work History
Infantryman (11B)
US Army Reserve
06.2019 - Current
- Oversaw numerous fundamental reconnaissance activities and informed superior officers of enemy movements
- Implemented a data-driven reporting system, improving information accuracy and timeliness for senior leadership by 20%.
- Responding to emergencies with speed, efficiency, and knowledgeable assistance
- Directed logistical training procedures in accordance with military regulations
- Maintained 100% accountability for all assigned equipment worth more than $100,000.
- Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions
- Manned permanent stations and conducted foot and vehicle patrols across the base, reacting to alerts, anomalies, and peculiar or questionable situations
- Receives and records radio, telephone, and personal messages and instructions involving emergencies, complaints, violations, accidents, and requests for information and assistance
- Maintained accurate records and reports, achieving a 90% improvement in information organization and accessibility for review and analysis.
- Performed detailed checks on key components, identifying and addressing potential issues before they escalated, resulting in an 80% decrease in unscheduled maintenance downtime.
Custodial Services
Fairchild Cinemas
02.2022 - 08.2024
- Promoted efficient inventory practices among team members.
- Assigned job duties and monitored performance against objectives.
- Implemented optimized procedures and enhanced workflows to achieve a 35% improvement in daily task accuracy and efficiency.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment
- Maintained and stocked supplies and chemicals in supply room according to OSHA regulations
Valet Attendant/ Bell Attendant
Aqua Aston
08.2021 - 01.2022
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles
- Enhanced overall parking lot efficiency and a 25% reduction in traffic congestion as a result of optimized traffic flow
- Answered dozens of questions from visitors each day, keeping a 95% accuracy rate and helping to increase satisfaction by 80%.
- Observed and monitored parking lot or garages to preserve safety of customers and vehicles
- Delivered above and beyond service to all guests at property
- Maintained current listing of local and area attractions, special events, and activities to give guests updated information
- Completed claim check, vehicle damage and billing dispute forms
- Improved vehicle handling time by 20% through adherence to established valet parking procedures
- Maintained professional customer service under high-pressure situations, leading to an increased customer satisfaction rate
- Assisted in cash handling tasks, ensuring error-free transactions.
Material Handler Team Lead
True North Logistics
02.2020 - 05.2021
- Receiving, storing, shipping, and distributing merchandise supplies, materials, equipment, and commodities using material handling equipment such as forklifts with a 2000–20,000 pound load capacity to safely load and unload trucks and perform driver maintenance in accordance with regulations
- Achieved a 20% reduction in incidents and damages during the loading and offloading of 10,000 shipments per month
- Cleaning and maintaining the warehouse per OSHA guidelines
- 20% increase in sorting efficiency as a result of better scanning and organizing techniques
- Analyzed and tracked information to provide accurate data reports to prevent processing and delivery problems.
- Responsible for speedy onboarding by training staff on corporate regulations, job requirements, and safety.
- Managed the daily shipping and receipt of over 1000 shipments.
Cafe Lead
Kroc Center Salvation Army
08.2017 - 08.2019
- Oversaw staffing, scheduling, training, and team development of 10+ employees
- 30% increase in operational efficiency as a consequence of ongoing assessment and data-driven work priority changes that resulted in more efficient processes
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Measured team performance and reported metrics to leadership team members
- Developed training, task and process guidelines and communicated clear and concise directions to employees
- Applied security, safety and loss prevention strategies during shifts
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Prepared, calibrated, and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Sales Associate
Adidas Outlet
10.2016 - 02.2019
- Using customer service assisted customers and communicated positively in a friendly manner
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Increased customer retention rates by 40% through effective engagement and relationship-building, contributing to a positive impact on overall customer loyalty.
- Stock merchandise, clearly labeling items, and arranging them according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Skills
- Excellent Communication
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Self-Directed
- Team building
- Quality Assurance
Timeline
Custodial Services
Fairchild Cinemas
02.2022 - 08.2024
Valet Attendant/ Bell Attendant
Aqua Aston
08.2021 - 01.2022
Material Handler Team Lead
True North Logistics
02.2020 - 05.2021
Infantryman (11B)
US Army Reserve
06.2019 - Current
Cafe Lead
Kroc Center Salvation Army
08.2017 - 08.2019
Sales Associate
Adidas Outlet
10.2016 - 02.2019
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