Power BI
Talor Powers
Smyrna,GA
Summary
Experienced project management professional with proven success in providing action-oriented efficient, and effective solutions to clients' needs. Strong ability to oversee project deliverables from discovery and initiating to closing, within budget, and on-target goal and objective results. Background in building and leading teams that exceed designated goals and objectives. Highly adept at executing processes and procedures that enhance operational efficiencies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ASSOCIATE INSURANCE PRODUCT MANAGER
SIMPLY BUSINESS
08.2023 - Current
- Drive development and implementation of new product ideas and concepts:
- Use customer and data insights from the market, competitors, and claims to inform insurance product development
- Drive discussions with external reinsurance partners to gain buy-in on proposed recommendations.
- Monitor and measure the success of existing products and recommend improvements.
- Make recommendations for development of product enhancements based upon competitor and market review. .
- Act as a key liaison with internal and external departments/ vendors to support product development and filings.
- Provide advanced coverage analysis expertise and direction for policy forms -Identify and analyze industry trends, legislative changes, and new business opportunities.
- Drive continuous improvement to ensure that products meet customer needs and are delivered in an easy-to understand format.
- Collaborate with other internal departments to answer any product questions related to rates, product features, and underwriting guidelines in a timely and accurate manner.
P&C CLIENT SERVICE PROFESSIONAL
LIBERTY MUTUAL INSURANCE COMPANY
01.2021 - 08.2023
- Manage 30 national healthcare accounts with a book of business in excess of $5 million dollars and support 60 specialty accounts in the large construction, energy, shared economy and hospitality vertical markets
- Responsible for implementing new client launches including coordinating project activities, preparing project plans, monitoring progress, and communicating with stakeholders to ensure project deadlines are met
- Work with cross-functional partners and external stakeholders to establish plans and procedures to execute customer integration & overall client installation
- Generate insights from data, industry trends and customer feedback to develop initiatives to that support client goals and objectives.
- Streamlined internal processes for improved efficiency in servicing client accounts.
- Identified new business opportunities through effective networking and relationship building.
P&C LITIGATION SPECIALIST
LIBERTY MUTUAL INSURANCE COMPANY
01.2021 - 08.2023
- Direct or conduct prompt and thorough investigation of case facts and circumstances
- Analyzes case facts, applies appropriate statutes and regulations to determine compensability
- Oversee litigated claims by determining best strategy furnishing best defense for customer including attending customer mediations and securing best experts to aid defense
- Review contractual agreements with customer and third parties to identify indemnity clauses and risk transfer opportunities.
OFFICE ADMINISTRATOR/PROJECT MANAGER
ATLANTA PUBLIC SCHOOLS
10.2014 - 01.2018
- Lead the preparation and management of financial planning and analysis activities for a budget in excess of $2 million dollars
- Design and implement master schedule with leadership team to consolidate curriculum requirements, teachers' assignments, and student placement
- Secured grant funding and other resources to support educational initiatives and programs
- Develop and lead process improvement projects to promote efficiency
- Responsible for logistical management of large scale projects, tracking and monitoring project development, reporting and communication of project completion, scheduling management, and coordination of materials for school.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Education
M.S - Information Technology
Kennesaw State University
Kennesaw, GA05.2024
B.A - Sociology
Georgia State University
Atlanta, GA01.2017
Skills
- Business Case Development
- Project Planning
- Customer Retention Strategies
- Stakeholder Management
- Data-driven decision-making
- Product Backlog Management
- Client Relations
Certification
PMP - Project Management Professional
Software
Jira
Confluence
Salesforce
Basecamp
Looker
Microsoft Suite (incl MS Project)
Timeline
ASSOCIATE INSURANCE PRODUCT MANAGER
SIMPLY BUSINESS
08.2023 - Current
P&C CLIENT SERVICE PROFESSIONAL
LIBERTY MUTUAL INSURANCE COMPANY
01.2021 - 08.2023
P&C LITIGATION SPECIALIST
LIBERTY MUTUAL INSURANCE COMPANY
01.2021 - 08.2023
OFFICE ADMINISTRATOR/PROJECT MANAGER
ATLANTA PUBLIC SCHOOLS
10.2014 - 01.2018
M.S - Information Technology
Kennesaw State University
B.A - Sociology
Georgia State University
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