Talya Alanez
Coral Springs,FL
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Director of Operations
Square Kilometer Capital
11.2022 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Finance Manager
Arrigo Sawgrass CDJR
09.2020 - 10.2022
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Explained very technical financial information to applicants in easy to understand language.
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers with completing loan applications and other paperwork.
Office Manager
Braverman Eye Center
10.2020 - 05.2021
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
Deal Coordinator
Vera Cadillac Buick GMC
03.2018 - 10.2020
- Entered data, generated reports, and produced tracking documents.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Separated paperwork for Finance Managers to scan into each and every deal per customer
- Inventoried and ordered office supplies to maintain availability of products.
- Created and implemented new processes for the administrative staff.
- Trained team members on performance metrics and consumer behavior identification.
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Associate of Arts - Finance
Broward College
Fort Lauderdale, FL07.2021
Skills
- Strategic Planning
- Strategic Planning and Execution
- Leadership Training
- Customer Service
- Operational Efficiency
- Conflict Resolution
Timeline
Director of Operations
Square Kilometer Capital
11.2022 - Current
Office Manager
Braverman Eye Center
10.2020 - 05.2021
Finance Manager
Arrigo Sawgrass CDJR
09.2020 - 10.2022
Deal Coordinator
Vera Cadillac Buick GMC
03.2018 - 10.2020
Associate of Arts - Finance
Broward College
Similar Profiles
Alexandra MathewAlexandra Mathew
Financial Advisor at Square Kilometer CapitalFinancial Advisor at Square Kilometer Capital
Marco MarinMarco Marin
Intern at Private Equity Firm at MC Square CapitalIntern at Private Equity Firm at MC Square Capital
Donna WallaceDonna Wallace
Senior Property Manager at Capital Square LivingSenior Property Manager at Capital Square Living