Talya Davis
Lake Wylie,OH
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Check Out/Check In/Medical Assistant
Metrolina Neurological Associates
10.2022 - Current
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Completed end-of-day reporting and balanced registers to maintain financial accuracy.
- Schedule MRI for Workers Comp and Dr. Office all day and help with checking in patients.
- Send out Medical Records and handle incoming and outgoing faxes.
- Schedule EMG testing at our Diagnostic Center and send out all the reports to Providers ordering the testing.
- Started Prior Authorizations for medications in January.
- Medical Assistant for Dr. Poonam. The job duties is calling patients with results, sending Medications to the pharmacy, making sure the patients FMLA or assistant paperwork is filled out for work and medications.
Private Caregiver
Private Care For Victor
04.2022 - 07.2022
- Assisted terminally ill patients with bathing, grooming and dressing.
- Moved patients carefully into different positions to promote better body alignment and comfort.
- Assisted with meal planning to meet nutritional plans.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Followed care plan and directions to give daily medications.
Teacher Helper PRN
Christ The King Preschool
03.2022 - 05.2022
- Assisted classroom teacher with preparing, typing, copying and filing learning materials.
- Maintained organized and clean classroom and play areas.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Helped students stow book bags, coats and other items in cubbies and lockers.
- Followed school schedules and policies to promote safety and learning.
Medical Receptionist (Temp)
Vital Hire Temp Agency LLC
12.2019 - 01.2020
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Used NextGen and Phressia computer software to schedule patients for routine and complex procedures.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed multi-line phone system and pleasantly greeted patients.
- Took copayments and compiled daily financial records.
Medical Receptionist
Riverview Medical Center
09.2019 - 11.2019
- Supported office staff and operational requirements with administrative tasks.
- Took copayments and compiled daily financial records.
- Used Centricity computer software to schedule patients for routine and complex procedures.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Managed multi-line phone system and pleasantly greeted patients.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Patient Care Coordinator
Palmetto Primary Care Urgent & Diagnostic Center
09.2018 - 09.2019
- Checked patient insurance, demographic and health history to keep information current.
- Used ECW to schedule patients for routine and complex procedures such as any Diagnostics testing.
- Assist and helped the lab scheduling patients.
- Organized patient paperwork and scanned all information into charts.
- Took copayments and compiled daily financial records.
- Enhanced office productivity by handling high volume of callers per day.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Medical Receptionist
Lowcountry OB/GYN
05.2016 - 08.2018
- Used Greenway and Athena computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Took copayments and compiled daily financial records.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Enhanced office productivity by handling high volume of callers per day.
- Supported office staff and operational requirements with administrative tasks.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
Medical Assistant/Chaperone
EMPLOYER Lowcountry OB/GYN
09.2015 - 05.2016
- Chaperone for Dr. Granger Osborne
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified appropriate lab couriers picked up collected lab specimens.
- Documented vital signs and health history for patients in a clinical environment
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Home Health Care Aide
Horizon Senior Services
02.2015 - 06.2015
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Medical Assistant Student Intern
Dr. Joseph Ewens
07.2013 - 09.2013
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained detailed records of test results by entering data and patient information into computer.
- Compiled and reviewed medical charts.
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
- Used Medisoft computer software to schedule patients for routine and complex procedures.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Caregiver, Special Needs
An Angel's Touch LLC
01.2010 - 11.2011
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Associate of Applied Science - Medical Assisting
Miller-Motte Technical College
North Charleston, SC09.2013
High School Diploma -
Berkeley High School
Moncks Corner, SC05.2007
Skills
- Compassionate Client Care
- Supportive Personality
- Office Administration
- Registration and Scheduling
- HIPAA Compliance
- Payment Collection
- Insurance Verification
- Explaining Policy and Procedures
- Multitasking and Prioritization
- Verbal and Written Communication
- Prior Authorizations for medications
Timeline
Check Out/Check In/Medical Assistant
Metrolina Neurological Associates
10.2022 - Current
Private Caregiver
Private Care For Victor
04.2022 - 07.2022
Teacher Helper PRN
Christ The King Preschool
03.2022 - 05.2022
Medical Receptionist (Temp)
Vital Hire Temp Agency LLC
12.2019 - 01.2020
Medical Receptionist
Riverview Medical Center
09.2019 - 11.2019
Patient Care Coordinator
Palmetto Primary Care Urgent & Diagnostic Center
09.2018 - 09.2019
Medical Receptionist
Lowcountry OB/GYN
05.2016 - 08.2018
Medical Assistant/Chaperone
EMPLOYER Lowcountry OB/GYN
09.2015 - 05.2016
Home Health Care Aide
Horizon Senior Services
02.2015 - 06.2015
Medical Assistant Student Intern
Dr. Joseph Ewens
07.2013 - 09.2013
Caregiver, Special Needs
An Angel's Touch LLC
01.2010 - 11.2011
Associate of Applied Science - Medical Assisting
Miller-Motte Technical College
High School Diploma -
Berkeley High School
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