Talya Fisher

FY25 Impact so far:

• Contributed to 50% Pipeline growth and $10 million pipeline overall in FY 25 for AVENUES (Immersive Learning for Health & Public Service), a globally awarded solution for Accenture's biggest Metaverse program
• Scaled AVENUES across organization by leading certification and enablement of 70+ colleagues, leading to successfully demoing AVENUES over 1000 times in FY25 alone
• Strengthened client relationships and renewed contracts through successful delivered advanced training in several states, with an average score of 4.5/5, including increased confidence for frontline workers prepared for their roles, new ways of working, decreased training time and costs

Ongoing Efforts:

• Cultivates trusting partnership with clients to deliver seamless training experiences, with 100% delivery on time and within scope
• Conversant in broader workforce development landscape to build larger programs
• Proven ability to engage clients with high intent to purchase, working closely with industry GTM teams to present a seamless and personalized solution based on budget and stakeholder alignment
• Leverages Gen AI technologies to deepen client insights and strengthen value case (business goals, financial reports, client sentiment, competitive analyses, industry trends, and potential sales engagement materials)
• Develops insight-driven marketing and sales credentials based on user analytics client testimonials
• Provides pipeline reporting to guide future investments and pipeline opportunities across states.
• Evaluates training and sales demo impact + performances and provides coaching to address inefficiencies.
• Tracks and maintains pipeline in database system (Salesforce)

• Delivered new ways to engage clients in our Reinvention strategy through content development with global leaders in Health & Public Service and engagement strategies, resulting in the design and delivery of 100+ unique assets used to amplify case studies and Accenture’s Reinvention in the Age of Gen AI Strategy
• Evolved ways to deliver artifacts for GTM, Business Development, client delivery, case studies and origination (inc. Ohio, ACIS, State of Iowa, State of Montana, State of Wisconsin, State of Wyoming)
• Increased engagement during key industry events through delivery of content campaigns across Accenture forums, driving over potential of ~2M impressions
• Contributed to 30+ External Editorials, Event Interactive Experiences and Bespoke presentation development.
• Partnered across the firm to evolve storytelling, content development and experiences with cross-functional teams and industries to increase engagement of Accenture's Reinvention in the Age of Gen AI Strategy (including Gen AI demos with Ecosystem Partners)
• Led production of innovative ways to articulate/demonstrate Reinvention in Health & Public Service, Workforce Transformation, and AVENUES in 3D, AR/VR space
• Immersive Learning Solution (AVENUES) Content Creator: Delivered innovative ways to increase engagement

• Led $25+ million programs in business development and delivery for human-centered design programs to improve outcomes for customers and employees across industries
• State of New Mexico. Drove redesign of the welfare portal experience, leading to continued partnership and multiple workstreams
• San Francisco Department of Human Services Agency and SF Office of Racial Equity. Led qualitative research, insights, and training resulting in change strategy and training development (impacting 2,400 trained professionals, connecting citizens to 60+ services and 2,300 employees serving more than 2.7 million customers)
• Public Service/Child Welfare agencies across the US. Delivered advanced training resulting in contract renewal
• Bill & Melinda Gates Foundation. Led employee experience strategy and training design, resulting in global adoption of key initiatives
• National Museum of African American History and Culture. Led multiple cross-functional workstreams to enable the museum's workforce and employee experience during COVID, resulting in digital transformation, new types of working, increased engagement through user analytics and storytelling,, and data-driven decision-making to increase awareness and relevance in fundraising and outreach
• Verizon Customer Experience Design. Led digital product workstream, resulting in C-Suite leadership buy-in and additional investment to rollout new product and services
• American Girl. Led team of design experts to blueprint a new omnichannel experience relevant to the changing customer needs.
• SME in human-centered Experience Design and research approaches to assess cultural maturity and accessibility in organizations, and facilitate workshops for Social Determinants of Health (SDOH), Equity by Design, and Inclusive Behavioral Experiments.
• ID&E Changemaker & Disruptor Across Global Accenture Leadership. Partnered with global leadership in ID&E Change Management as a firm at a pivotal moment in history, including how we measure and drive objectives, communications, learning & development, new ways of working, and employee experience/engagement
• Deployed experimental pilot programs to demonstrate firm’s business priorities around evolving technology landscape (i.e. Bringing Gen AI to Health & Human Services)
• Authored custom behavioral change training and facilitation to augment clients 'employee experience strategies, metrics, and roadmap.
• Immersive Learning Solution (AVENUES) SME: Differentiating new business proposals with innovative training solutions, unique to the industry

• Worked at award-winning companies, including Venables, Bell & Partners, Goodby, Silverstein & Partners, Cutwater, and McKinney
• Led new business and complex campaign delivery for global brands, and clients including Chevrolet, Audi, Cisco Systems, Miller Coors, Virgin America, Travelocity, Intel, Nationwide, NASDAQ, Chipotle, Reebok, Celebrity Cruises, and many more for pro-bono, marketing and engagement efforts..
• Managed multiple global integrated campaigns from ideation through production across all mediums, ensuring effective coordination, collaboration and quality delivery.
• Super Bowl Campaign Production & Delivery, including a omnichannel experiences during the game's live broadcast.
• Extensive experience leading delivery of multiple creative mediums and innovative experiences.