Talya Scott
Lubbock
Summary
Proactive and customer-focused, I excel in fast-paced environments, as demonstrated during my tenure at Starbucks. Skilled in cash handling and problem-solving, I enhanced customer satisfaction through exceptional service and teamwork. My friendly demeanor and attention to detail ensured a positive, efficient experience for all.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
04.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Ice Cream Server
Creamistry
05.2020 - 04.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
MBA - Accounting
Texas Tech University
Lubbock, TX08-2027
High School Diploma -
Oak Ridge High School
Conroe, TX05-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Excellent memory
Timeline
Barista
Starbucks
04.2021 - Current
Ice Cream Server
Creamistry
05.2020 - 04.2021
MBA - Accounting
Texas Tech University
High School Diploma -
Oak Ridge High School
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