Summary
Overview
Work History
Education
Skills
Timeline
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Talya Scott

Lubbock

Summary

Proactive and customer-focused, I excel in fast-paced environments, as demonstrated during my tenure at Starbucks. Skilled in cash handling and problem-solving, I enhanced customer satisfaction through exceptional service and teamwork. My friendly demeanor and attention to detail ensured a positive, efficient experience for all.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
04.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Ice Cream Server

Creamistry
05.2020 - 04.2021
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.

Education

MBA - Accounting

Texas Tech University
Lubbock, TX
08-2027

High School Diploma -

Oak Ridge High School
Conroe, TX
05-2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service
  • Excellent memory

Timeline

Barista

Starbucks
04.2021 - Current

Ice Cream Server

Creamistry
05.2020 - 04.2021

MBA - Accounting

Texas Tech University

High School Diploma -

Oak Ridge High School
Talya Scott