Dynamic Management Analyst with a proven track record at the U.S. Food and Drug Administration, excelling in human capital strategies, recruiting, and workforce planning. Skilled in HRIS and adept at fostering employee engagement, driving operational efficiency, and enhancing organizational performance through innovative problem-solving and strategic thinking.
Overview
19
19
years of professional experience
2
2
Certification
Work History
Management Analyst (Human Capital Management))
U.S. Food and Drug Administration
North Bethesda, MD
08.2021 - Current
Streamlined internal human capital processes to enhance operational efficiency.
Led advisory initiatives on Human Capital strategies for program execution.
Managed Inter-Agency Agreements to support functional areas of Office of Digital Transformation.
Facilitated recruitment and staffing processes, addressing succession planning and employee retention.
Consulted leadership on workforce development activities and competency identification.
Processed new hire information in eArrive system, ensuring security compliance.
Created and revised position descriptions for classification submissions.
Provided expert guidance on FDA policy and hiring strategies for organizational placements.
Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
Provided essential support to address individual HR needs of employees.
Worked cross-functionally to optimize efficiency and execute on HR business processes.
Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Selected qualified job applicants or referred to managers to make hiring recommendations.
Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
Prepared reports related to HR activities such as turnover rate analysis, absenteeism rate.
Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
Analyzed workforce data to develop strategies that address recruitment needs.
Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
Established and maintained trusted relationships around organization to optimize business and employee experience.
Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
Management Analyst
U.S. Food and Drug Administration
North Bethesda, MD
11.2018 - 08.2021
Analyzed pricing and cost data to ensure competitive procurement activities.
Conducted pricing assessments to support contract award recommendations.
Negotiated contracts with vendors, achieving significant cost reductions.
Evaluated market conditions to identify competitive threats and opportunities.
Gathered financial information to develop accurate budgets and forecasts.
Led due diligence and valuation processes during acquisitions.
Prepared cost-benefit analyses to assess potential business investments.
Monitored vendor performance against service level agreements to ensure compliance.
Conferred with project personnel to identify and resolve problems.
Submitted budget estimates, progress reports and cost tracking reports.
Submitted project deliverables to clients, consistently adhering to quality standards.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Developed and maintained project plans, timelines, and budgets.
Led meetings with internal team members, consultants and contractors.
Created and implemented processes to ensure successful completion of projects.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Management Analyst
U.S. Food and Drug Administration
North Bethesda, MD
07.2015 - 11.2018
Facilitated internal communications across the ODT and FDA communities through effective knowledge sharing.
Developed strategic communication plans and tactical deliverables for ODT implementation.
Designed methodologies aligning business objectives with established editorial standards.
Created diverse products, including communication plans, marketing materials, and annual reports.
Provided editorial support ensuring compliance with grammar, style, and audience requirements.
Managed the ODT Events Calendar, produced the Monthly Employee Spotlight, and coordinated blog responses.
Liaised between project managers and constituent groups to develop email announcements and templates.
Analyzed customer feedback from surveys to identify improvements in communication processes.
Oversaw the ODT Teambuilding Committee, designing events based on protocol, attendee needs, and lead time.
Managed special projects and strategic initiatives to improve organizational culture.
Worked collaboratively with staff at multiple levels to strengthen team dynamics.
Program Analyst
U.S. Food and Drug Administration
North Bethesda, MD
04.2010 - 07.2015
Directed daily operations for Chief Information Officer's front office.
Analyzed work processes, advising on efficiency improvements and best practices.
Initiated standard operating procedures and implemented process improvement strategies.
Managed detailed budget research and coordinated administrative support initiatives.
Created SharePoint application to streamline vendor requests for CIO's office.
Drafted and finalized policies for front office operations and communications.
Collaborated with senior management to establish strategic goals and objectives.
Scheduled travel arrangements, meetings, and events for executives, ensuring smooth logistics.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Coordinated multiple schedules using online calendaring system.
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Greeted visitors warmly upon arrival at the office premises.
Answered telephone calls from customers or clients providing assistance where necessary.
Assisted in organizing conferences, seminars and other events as directed by the executives.
Facilitated communication between senior management and staff.
Took detailed notes in meetings and disseminated information afterward.
Handled confidential information with discretion and integrity.
Provided HR administrative assistance to management team.
Developed administrative team to support corporate growth and objectives.
Developed and implemented administrative procedures to improve operational efficiency.
Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
Employment Specialist
MedAssurant
Bowie, MD
11.2009 - 04.2010
Identified potential employers to develop employment opportunities for program participants.
Maintained monthly placement quota of 12 participants in full-time employment, emphasizing retention.
Conducted regular follow-ups with employers to ensure satisfaction and document efforts.
Recruited and assessed candidates while providing employment readiness training as needed.
Coordinated career-related events, including job fairs and advisory committee meetings.
Built relationships with participants to facilitate long-term job retention strategies.
Collected employment verifications from employers and participants to ensure accuracy.
Provided case management support to help participants overcome barriers to job retention.
Human Resources Analyst
Verizon Wireless Regional Office
Laurel, MD
11.2006 - 11.2009
Executed comprehensive staffing processes, including posting, sourcing, screening, and interviewing candidates.
Produced job descriptions and employment contracts to align with organizational needs.
Analyzed exit interview data to generate reports and enhance employee retention strategies.
Ensured salary calculations adhered to company guidelines and industry standards.
Organized participation in job fairs and college recruiting events to attract top talent.
Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Worked with business partners and HR team members to identify and implement enhancements.
Interpreted and explained human resources policies, procedures or regulations.
Prepared or maintained employment records using human resources management system software.
Collaborated with HR consultants to resolve employee relations issues effectively.
Delivered HR training programs, enhancing compliance with policies and procedures.
Conducted job analysis to identify staffing requirements and organizational needs.
Education
Bachelor of Arts - Political Science
North Carolina Central University
Durham, NC
Bachelor of Arts - History
North Carolina Central University
Durham, NC
Master of Public Administration - Human Resource Management
North Carolina Central University
Durham, NC
Skills
Applicant tracking lifecycle analysis
Electronic classification systems
Enterprise human capital management
EASE: eArrive/eDepart
USA Staffing expertise
Concur travel management system
Integrated time and attendance
iProcurement solutions
UFMS budget tracking
IPP FDA invoicing
Acquisition lifecycle management
Human capital strategies
Workforce planning initiatives
Employee engagement practices
Project management methodologies
Microsoft Office applications
MS Teams collaboration
SharePoint document management
Customer service excellence
Problem-solving techniques
Decision-making skills
Creativity and innovation strategies
Critical and strategic thinking skills
Verbal and written communication
Certification
George Washington University, Washington, DC, Master’s Certificate in Project Management
Federal Acquisition Institute, Certification in Contract Officer Representative (COR) Level II
Tech Hiring Training Program (Tech Hiring Leader)
Maryland Real Estate License - expired
Texas Real Estate License - expired
South Carolina Real Estate License- in progress
Accomplishments
Completed Thesis "An Analysis Of Organizational Change In Small Municipalities: Reconstructing The Human Resource Department For The City Of Chadbourn, North Carolina"- 12/2011
Operations Research Analyst, Data Standards Staff at U.S. Food and Drug Administration (FDA)Operations Research Analyst, Data Standards Staff at U.S. Food and Drug Administration (FDA)