Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Ta’Lyha Smith

Evansville,IN

Summary

I’m a personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. I’m dedicated to building long-term relationships with loyal customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Online Grocery Associate

Walmart
04.2023 - Current
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Server Assistant

Texas Roadhouse Restaurant
10.2022 - 04.2023
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Cashier

Jason’s Deli
01.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Food Runner

Jason’s Deli
01.2022 - 10.2022
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated well with other food runners to deliver orders accurately.
  • Delivered correct food items to tables according to order documentation.
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided outstanding customer service.
  • Restocked food supplies in kitchen and organized storage areas.

Education

Bachelors - Psychology

Tennessee State University
Nashville, TN

Highschool Diploma -

William Henry Harrison High School
Evansville, IN
05.2024

Skills

  • Customer Engagement
  • Flexible scheduling
  • Order Accuracy
  • Complaint resolution
  • Shelf Stocking
  • Online order tracking
  • Food safety awareness
  • Adaptability to Change
  • Safe Lifting Techniques
  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Heavy Lifting
  • Online Order Processing
  • Decision-Making
  • Upbeat and Outgoing Attitude
  • Accurate money handling
  • Prioritizing Orders
  • Retail knowledge

Timeline

Online Grocery Associate

Walmart
04.2023 - Current

Server Assistant

Texas Roadhouse Restaurant
10.2022 - 04.2023

Cashier

Jason’s Deli
01.2022 - 10.2022

Food Runner

Jason’s Deli
01.2022 - 10.2022

Bachelors - Psychology

Tennessee State University

Highschool Diploma -

William Henry Harrison High School

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Ta’Lyha Smith