Ta’lyn Foster
Porter,TX
Summary
Dynamic professional with exceptional customer relations and communication skills developed in fast-paced environments, eager to transition into a new field. Expertise in understanding customer needs and efficiently resolving issues fosters satisfaction and loyalty. Committed to leveraging strong problem-solving abilities and adaptability to deliver value in a dynamic role. Quick to grasp new concepts and adept at navigating diverse customer service situations, ensuring smooth and effective interactions that enhance the overall customer experience.
Overview
3
3
years of professional experience
Work History
Customer service associate
Lowe’s
12.2024 - 09.2025
- Provided exceptional customer support, resolving inquiries and enhancing satisfaction.
- Assisted customers in locating products, ensuring a positive shopping experience.
- Maintained accurate inventory levels through regular monitoring and stock replenishment.
- Collaborated with team members to improve store layout and product displays.
- Trained new associates on customer service protocols and operational procedures.
- Demonstrated product knowledge, guiding customers in making informed purchasing decisions.
- Addressed customer complaints effectively, facilitating resolution and retaining loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
Cashier
Wingstop
08.2023 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers in selecting menu items, enhancing overall dining experience.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored stock levels and restocked supplies to maintain smooth operations.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
E-commerce
Kroger
04.2022 - 02.2023
- Curated personalized shopping experiences based on client preferences and feedback.
- Utilized e-commerce platforms to manage product selections and transactions efficiently.
- Collaborated with suppliers to ensure availability of high-demand products for clients.
- Analyzed customer purchasing patterns to improve future shopping experiences and recommendations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
Education
High school diploma -
Porter High School
Porter, Tx05-2023
Skills
- Customer engagement
- Customer service expertise
- Conflict resolution
- Cross-functional collaboration
- Comprehensive understanding of products
- Critical thinking for problem-solving
- Confident decision-making
- Refunds and exchanges
- Quality assurance
- Appointment scheduling
- Retail marketing
- Point of sale systems
- Calm and professional under pressure
Timeline
Customer service associate
Lowe’s
12.2024 - 09.2025
Cashier
Wingstop
08.2023 - 12.2023
E-commerce
Kroger
04.2022 - 02.2023
High school diploma -
Porter High School