Talynne Cochran

• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Managed scheduling

I have been doing house keeping as a side job while taking care of my daughter full time but shes bigger now and enjoys going to see her friends at A daycare so its a perfect time for me to get a full time job and start on a career path in a felid i can grow in and enjoy on the daily. I have always been interested in this work industry and i am so excited to meet new faces and join a team full of people with a similar interest.

• Prepared healthy, age-appropriate snacks and meals.
• Monitored schedules to maintain sleeping, eating, and school schedules for children.
• Built positive and nurturing environments to support child social and emotional growth.
• Organized and cleaned home after activities by picking up toys and straightening up play room.

I loved working for this family my life took me down south to start new and that is the reason i left this job but it was a wonderful job that has taught me lots of skills.

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Maintained appropriate filing of personal and professional documentation.
• Kept detailed track of household and maintenance inventory and schedules.

I still assist her on occasion when her new assistant is out or overwhelmed with the work given to her ,i worked for her on and off for a long time starting when i was a teen and it has given me lots of skills with organization, time management , and lots of people skills since i got to interact with so many different people in different career paths!

• Served customers quickly and efficiently and created strategies to prevent delays.
• Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
• Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
• Memorized ingredients and recipes for wide variety specialty drinks.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
• Generated friendly atmosphere by encouraging employees to greet and speak to customers.
• Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
• Monitored customer feedback to improve barista performance and customer service.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

I have had the opportunity to work in customer service on and off and /or as a second job since i was 15 years old, specifically in the coffee industry . I love meeting new people and interacting with customers everyday it was a very fun experience and i am so glad i got to work with the great people i worked around and to impact the life's of our regulars who just enjoyed great company along with their coffee!