Talynn Makaylla Kight
Columbus,OH
Summary
Dedicated customer service professional, with a proven track record of fostering positive client relationships, and resolving conflict. Currently pursuing a degree to enhance my skills and knowledge aiming to leverage my experience in a dynamic growth oriented environment.
Overview
2
2
years of professional experience
Work History
Barista
Depot Street Coffee House
05.2024 - 09.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Server
Wings Etc
07.2022 - 06.2024
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Pet Supplies Plus
03.2023 - 04.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Watkins Memorial High School
Pataskala, OH05-2024
Skills
- Friendly and outgoing
- Team Player
- Professional Demeanor
- Sales expertise
- Opening and closing duties
Timeline
Barista
Depot Street Coffee House
05.2024 - 09.2024
Cashier
Pet Supplies Plus
03.2023 - 04.2024
Server
Wings Etc
07.2022 - 06.2024
High School Diploma -
Watkins Memorial High School
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