Talysa Chase
Human Resources
Valdosta,GA
Summary
Highly motivated and committed individual with a proven history of excellent performance at personal, team, and organizational levels in the medical field. Dedicated to providing compassionate care to patients and their families. Eager to learn with a desire to grow in knowledge and skill. Detail-oriented professional who prioritizes intentional care in which others feel comfortable and at ease. Looking to add value to your company by bringing experience in Human Resources, a strong work ethic, and a genuine love for people.
Overview
26
26
years of professional experience
Work History
Human Resources Recruitment & Engagement Coord
Home Instead Senior Care
11.2023 - Current
- Developed and implemented dynamic communication strategies.
- Streamlined event planning processes for increased efficiency and improved attendee satisfaction.
- Summarized complicated topics into simple formats for better understanding.
- Maintained detailed records of past events, utilizing information to inform future planning decisions.
- Implemented innovative engagement strategies that fostered strong client relationships and increased retention rates.
- Enhanced client relationships by organizing and coordinating engaging events and activities.
- Optimized use of digital tools such as social media platforms or email campaigns to increase reach and exposure of engagement efforts.
- Created and maintained physical and electronic personnel records.
- Consulted with teams on established best practices and process improvements.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
- Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
- Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
- Maintained candidate records using an HRIS system and updated information accordingly.
- Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
- Controlled recruitment program by creating marketing materials, deploying recruitment tactics, and building external relationships.
- Optimized applicant tracking system usage, keeping accurate records of candidate data for future reference.
- Confirmed appointments and interviews with job candidates.
- Coordinated training programs for new hires leading to increased performance levels within a shorter timeframe.
- Collaborated with human resources departments in creating effective employee retention strategies resulting in decreased turnover rates.
- Scheduled and conducted 15 interviews each week.
- Operated and maintained applicant tracking and candidate management systems.
- Reached out to qualified referral candidates to obtain applications.
- Coordinated incoming job requisitions and applications.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Developed and monitored employee recognition programs.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Established a strong rapport with candidates throughout the entire recruitment lifecycle, contributing positively towards their overall experience.
- Oversaw the administration of pre-employment assessments, background checks, and reference checks to ensure compliance with company policies.
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
- Improved employee retention with targeted professional development opportunities.
- Conducted performance evaluations, identifying areas of improvement and offering constructive feedback.
- Led recruitment efforts to attract top talent in a competitive job market.
- Coordinated training sessions for improved team skills and knowledge.
- Maintained compliance with labor laws and regulations, minimizing legal risks.
- Conducted regular performance evaluations to identify areas for growth and development.
- Organized company-wide events to boost morale and encourage team bonding.
- Streamlined recruitment processes, reducing time-to-hire for critical roles.
- Improved employee onboarding experience, creating welcoming environment for new hires.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained accurate records of all workers compensation claims, ensuring timely reporting to regulatory agencies and insurance carriers.
- Conducted thorough investigations of workers compensation claims to ensure accurate assessments and appropriate payouts.
- Managed relationships with external vendors such as legal counsel, private investigators, and rehabilitation specialists involved in the resolution of complex workers compensation cases.
- Managed a caseload of complex Workers Compensation claims, maintaining organization and prioritizing tasks efficiently.
- Supported injured employees throughout the claim process, providing guidance on their rights under workers compensation laws and ensuring proper care was received.
- Assisted in organizing and producing documents for EEO charges, wage claims, disability accommodations, workers compensation, and related regulatory inquiries.
- Ensured legal compliance by staying current on Workers Compensation regulations and guidelines, applying them accurately to all cases.
- Oversaw a caseload of complex workers compensation claims while maintaining accurate records and documentation.
- Provided compassionate support to injured employees throughout the workers compensation process, addressing concerns and advocating for their best interests.
- Managed workers compensation claims for timely resolution, ensuring appropriate medical treatment and minimizing lost time.
- Enhanced claim resolution process by effectively managing and investigating workers compensation claims.
- Partnered effectively with Human Resources personnel to manage leave-of-absence requests in relation to Workers'' Compensation issues.
Physical Therapy Technician
STAR Physical Therapy
07.2021 - 06.2022
- Administered routine exams and treatment for patients.
- Prepared patients to meet with physical therapists.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Implemented treatment programs for children with juvenile arthritis and those in recovery from sports injuries.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Assisted 3 Physical Therapists to initiate different patient care plans in outpatient setting.
- Answered questions from patients via email, phone and in person.
- Communicated with physicians to provide updates on patient care.
- Documented each patient case with updates in computer system.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Resolved problems, improved operations and provided exceptional service.
Worship Arts Director
The Church At Pleasant Grove
07.2018 - 05.2021
- Coordinated music and all vocals for each worship service.
- Recruited volunteers for worship teams.
- Performed music as lead vocalist.
- Developed programs for holidays and unique events.
- Identified and recruited potential volunteer workers.
- Created itineraries for all main sanctuary activities on Sunday mornings.
- Mentored and trained new recruits
- Created system for interviewing, auditioning, and integrating new potential team members.
- Directed team of 10 volunteers and staff members.
- Oversaw administration and management of all areas of worship ministry.
- Planned and conducted worship services and worked with key church leaders to carry out church mission.
- Resolved problems, improved operations and provided exceptional service.
Homeschool Teacher
Aaron Academy
08.2008 - 05.2021
- Served on Advisory Board for homeschool tutorial from 2012-2014
- Maintained compliant and accurate records for state required reports.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
- Researched multiple curricula, methodologies and perspectives as part of educational planning.
- Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Adapted teaching methods and lesson plans to changing student needs.
Career Sabbatical to Care for Children
Home Business
06.2000 - 05.2021
- Managed family of five and all schedules
- Record keeping of homeschool grades and compliant state records
- Conflict resolution
- Time management
- Developed and maintained courteous and effective working relationships
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used Microsoft Word and other software tools to create documents and other communications
- Conducted research, gathered information from multiple sources and presented results for trips involving 30-40 students
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Delegating responsibilities
- Maintaining multiple schedules
- Empathy and compassion
- School Board member
Travel Agent
AAA Hudson Valley
10.1998 - 06.2000
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Discussed security issues and protocols with individuals traveling to highly insecure areas such as Jamaica and Mexico.
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness
- Resolved financial inconsistencies through collection of outstanding fees, management of refunds and delivery of travel documentation
- Arranged travel accommodations for groups, couples, executives and special needs clients
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed
Education
High School Diploma -
Summertown High School
Summertown, TN.05.1994
Skills
- Scheduling
- Social Media Engagement and Management
- Compassion
- Flexible & Adaptable
- Critical thinking
- Training & Development
- Oral and Written Communication
- HIPAA Compliance
- Medical Recordkeeping
- Clinical Team Collaboration
Timeline
Human Resources Recruitment & Engagement Coord
Home Instead Senior Care
11.2023 - Current
Physical Therapy Technician
STAR Physical Therapy
07.2021 - 06.2022
Worship Arts Director
The Church At Pleasant Grove
07.2018 - 05.2021
Homeschool Teacher
Aaron Academy
08.2008 - 05.2021
Career Sabbatical to Care for Children
Home Business
06.2000 - 05.2021
Travel Agent
AAA Hudson Valley
10.1998 - 06.2000
High School Diploma -
Summertown High School
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