Tam Crabtree; RN, BSA, MSA
Richwood,TX
Summary
Compassionate Registered Nurse (RN) with progressive career history in direct patient care, teaching, and management in a variety of forums including hospitals, ambulatory clinics, specialty clinics and home/hospice care. Understands the need to focus on collaboration with the entire interdisciplinary team for optimal patient outcomes. Knowledgeable in on-site employer health care, safety, case management, and able to provide the high degree of care with respect for patient privacy in the workplace and community. Works well with diverse patient populations and fosters trusting relationships.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse/Charge Nurse
DaVita Dialysis
Angleton, TX
08.2021 - Current
- Provide clinical direction to teammates and patient care in accordance with OSHA, CMS, federal, state and local regulations.
- Accurately maintain patients' records and develop a suitable course of action based on patient-specific needs for a daily patient census >50.
- Supervise and perform direct patient care of vital signs, pre & post physical and psychosocial assessments, administration of medications and initiation & termination of dialysis.
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Liaise with family members, physician and patient care team.
- Evaluate healthcare needs, goals for treatment, and necessary interventions for optimal effectiveness of dialysis.
Health Center Operations Manager - QuadMedical
Dow Family Health Center
Lake Jackson, TX
06.2018 - 04.2021
- Management of multi-site Dow Health Center clinics in Lake Jackson, Angleton TX; Collegeville PA.
- Clinical operations responsibility for on-site pharmacy, lab, physical therapy and family practice based model of healthcare for Dow employees and dependents.
- Recruited, hired and trained all staff, provided direct supervision, ongoing staff development and continuing education to employees.
- Effectively increased clinic utilization through Dow employee outreach via safety meeting presentations and marketing.
- Establishment of healthcare protocols for safe practice & workflows during pandemic.
- Balanced budgets with profit margins exceeding Dow/QuadMed contracts.
- Maintained patient satisfaction scores of >98%.
- SME and Superuser for Epic EMR implementation.
Practice Manager - Family Practice
MidMichigan Medical Center
Midland, MI
05.2017 - 04.2018
- Responsible for all clinic and financial operations in a 33-physician family medicine residency clinic with 2,000 monthly patient visits.
- Reduced payroll overages by $10k within first quarter of employment
- Management responsibility of 40+ member clinic team of nurses, medical assistants, and support staff.
- Monitored quality patient care indicators to ensure organizational and state compliance.
- Ensured staff compliance with all organizational policies, procedures, and training requirements.
- Collaborated with Program and Medical Directors for resident physician clinic rotations.
- Accounted for monthly financials and resolution of variances.
- Participated in task forces and committees to promote optimal patient care.
- Continuously monitored all workflows and identified efficiencies and financial savings opportunities.
Clinical Operations Manager - Student Health Ctr
CMU Health
Mount Pleasant, MI
03.2014 - 05.2017
- Managed daily operations of four clinic locations including University Health Clinic (student heath center), internal medicine, breast/skin surgeon, and community family medicine clinic.
- Led successful implementation of Epic, as lead, for multiple ambulatory health clinics.
- Developed and implemented operating policies in accordance with federal and state regulations.
- Maintained privacy, security, and integrity of protected health information in accordance wit HIPAA and other applicable standards.
- Prepared operational analytic reports, physician performance metrics, and budgetary reports.
- Assisted executive senior management in implementation and evaluation of modifications to existing operations, systems, policies, and procedures.
- Managed all employee relations of 15+ bargained for staff, hiring of, performance management, disciplinary action and evaluations.
- Oversight of billing practice and resolution of patient concerns.
Nurse Manager - Family Medicine & Pediatrics
CMU Health
Saginaw, MI
06.2009 - 03.2014
- Daily operational management of family medicine and pediatrics residency based ambulatory clinic.
- Management of nursing and clinical support staff including hiring and performance reviews.
- Implementation of Epic organization-wide with continuous training to new all new employees
- Implementation and re-accreditation of Patient Centered Medical Home (PCMH).
- Ensured effective and efficient operations of patient clinics and delivery of nursing services.
- Participated in and lead various educational research projects and studies.
- Referral coordination to patient support services (hospice, homecare, skilled nursing facility).
Lead Case Manager - RN
Southern Care Hospice
Saginaw, MI
10.2005 - 06.2009
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Authored clinical notes and updates to be reviewed by patient's primary physician.
- Interim Clinical Director during absences of CD.
- Led multi-disciplinary team of nurses and aides for coordination of care of 80+ patients including onboarding, training and mentoring new staff.
- Comprehensive care of caseload of 12-18 hospice patients.
- Physical assessment and medication monitoring; coordination with physician and disciplines.
- Provided patient care for skilled nursing homes, assisted living facilities, and home patients.
Home Care - RN
Gentiva Health Services Inc.
11.2004 - 10.2005
- Cared for post-heart transplant, bariatric, wound, cardiac, asthmatic, obstetric, diabetic and infusion therapy patients from admission to discharge.
- Coordinated with ancillary staff, physician's offices, insurance companies and DME suppliers.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
Inpatient Medical Surgical - RN
McLaren Bay Region Hospital
11.2003 - 11.2004
- Comprehensive acute care for Orthopedic, Neurological, and Medical/Surgical patients.
- Supervision of LPN and Nursing Assistant duties and patient care.
Education
Masters of Science - Administration
Central Michigan University
Mt. Pleasant, MI05.2018
Bachelor of Science - Business Management
Central Michigan University
Mount Pleasant, MI12.2008
Associate of Science - Registered Nursing
Delta Community College
University Center, MI12.2003
Skills
Employee Health Care, Dialysis,
Family Practice, Internal Medicine, Pediatrics
Colorectal Surgery, Breast Surgery, Emergency Room, Medical Surgical, Pre-Post Op, Ambulatory Clinics
Certification
Registered Nurse, State of Texas - license number 954184
Registered Nurse, State of Michigan - license number 4704242544
Registered Nurse, State of Pennsylvania - pending application completion
BLS Certification
Additional Information
- References available upon request
Timeline
Registered Nurse/Charge Nurse
DaVita Dialysis
08.2021 - Current
Health Center Operations Manager - QuadMedical
Dow Family Health Center
06.2018 - 04.2021
Practice Manager - Family Practice
MidMichigan Medical Center
05.2017 - 04.2018
Clinical Operations Manager - Student Health Ctr
CMU Health
03.2014 - 05.2017
Nurse Manager - Family Medicine & Pediatrics
CMU Health
06.2009 - 03.2014
Lead Case Manager - RN
Southern Care Hospice
10.2005 - 06.2009
Home Care - RN
Gentiva Health Services Inc.
11.2004 - 10.2005
Inpatient Medical Surgical - RN
McLaren Bay Region Hospital
11.2003 - 11.2004
Masters of Science - Administration
Central Michigan University
Bachelor of Science - Business Management
Central Michigan University
Associate of Science - Registered Nursing
Delta Community College
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