Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tamaica Jean Baptiste

Hollywood,FL

Summary

Skilled [Job Title] offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Highly skilled [Job Title] experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience

Work History

Server

jw turneberry Marriott
Aventura, Florida
11.2023 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.

Hostess

Jw turnberry marriott
Aventura, FL
03.2022 - 11.2024
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Communicated with servers about new tables, changes in and customer comments.

Operation Manager

Island 509
Miramar, FL
10.2020 - 06.2021
  • Supervised team-members and trained new staff and ensured a high level of customer service
  • Maintained a flawless attendance record
  • Enforced restaurant’s safety protocols and standards
  • Kept and maintained an accurate and up-to-date record while assisting with inventory control.
  • Hired and onboarded team members to meet immediate and expected demand.

Commis Chef

Marriott International, P-au-P
Port Au Prince, Haiti
06.2017 - 12.2017
  • Prepared fresh ingredients for cooking according to recipes/menu
  • Cooked food and prepare top-quality menu items in a timely manner
  • Operated kitchen equipment safely and responsibly
  • Ensured the proper sanitation and cleanliness of surfaces and storage containers.

Education

Diploma - Cooking And Science

EDX
06.2020

Associate of Science - Business Administration

Hautes Études
Port Au Prince, Haiti
07.2017

Associate of Arts - Art Culinary

École Hôtelière D’Haiti
Port Au Prince, Haiti
09.2015

Institut Des Hautes Etudes Commerciales et Économiques

Skills

  • Managerial and leadership skills
  • Table Bussing
  • Check Payment Processing
  • Special Dietary Requirements
  • Seating Assignment Preparation
  • Buffet Setup and Takedown
  • Hors D'oeuvres Service
  • Dining Crew Workflow Optimization
  • Menu Memorization
  • High-Volume Dining
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Time Management and Prioritization

Languages

  • Fluent in English, Creole and French, and basic Spanish
  • Timeline

    Server

    jw turneberry Marriott
    11.2023 - Current

    Hostess

    Jw turnberry marriott
    03.2022 - 11.2024

    Operation Manager

    Island 509
    10.2020 - 06.2021

    Commis Chef

    Marriott International, P-au-P
    06.2017 - 12.2017

    Diploma - Cooking And Science

    EDX

    Associate of Science - Business Administration

    Hautes Études

    Associate of Arts - Art Culinary

    École Hôtelière D’Haiti

    Institut Des Hautes Etudes Commerciales et Économiques
    Tamaica Jean Baptiste