Improved project efficiency by streamlining communication between subcontractors and clients.
Reduced budget overages by carefully monitoring expenses and implementing cost-saving measures.
Completed projects on time and within budget through meticulous scheduling and coordination of resources.
Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
Collaborated with architects, engineers, and clients to ensure seamless integration of design elements into construction projects.
Implemented safety protocols to minimize risks on job sites, resulting in fewer accidents and injuries.
Negotiated favorable terms with suppliers for materials procurement, lowering overall project costs.
Mentored junior team members in construction best practices, improving overall team performance and productivity.
Conducted regular site inspections to ensure adherence to project specifications and building codes.
Maintained accurate records of progress updates for clients, keeping them informed throughout the construction process.
Facilitated smooth handover of completed projects by addressing any outstanding issues promptly.
Increased efficiency in material handling through strategic organization of storage areas for easy access during construction projects.
Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
Coordinated closely with local authorities obtaining necessary permits quickly thus expediting project timelines.
Hired and oversaw subcontractors to meet project needs.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
Adhered to building codes and regulations in planning and construction phases for full project compliance.
Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
Reviewed contractor invoices, approving payments on acceptable work.
Collaborated with architects and subcontractors to devise cost-effective construction solutions.
Developed construction plans, schedules and budgets to achieve stakeholder objectives.
Commercial, Lumber, & Building Materials Manager
Lowe’s Home Improvement
04.2007 - 09.2022
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Trained new employees on overall company and department-specific policies and procedures.
Maintained stock of items, cleanliness, organization and provided excellent customer service.
Enhanced department efficiency by streamlining processes and implementing new strategies.
Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
Developed strong relationships with suppliers, negotiating favorable terms for purchases and ensuring timely delivery of products.
Managed budgets with careful planning, monitoring expenses closely to avoid overspending while ensuring necessary resources were available for daily operations.
Ensured compliance with industry regulations and company policies by regularly reviewing practices and updating documentation as needed.
Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
Optimized scheduling processes to ensure adequate staffing levels while minimizing overtime costs.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Improved inventory management by implementing efficient tracking systems and conducting regular audits.
Reduced material waste through diligent oversight of construction projects, ensuring proper use of resources.
Developed a comprehensive training program for new staff members to ensure consistent understanding of company policies and procedures.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Defined clear targets and objectives and communicated to other team members.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Established team priorities, maintained schedules and monitored performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Appliance Sales Specialist
Home Depot
06.2004 - 04.2007
Explained benefits and features of warranty programs, resulting in consistent add-on sales
Maintained product knowledge to assist and educate customers on options available.
Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
Boosted sales by effectively showcasing appliance features and benefits to customers.
Enhanced customer satisfaction with personalized product recommendations based on their specific needs.
Streamlined the sales process for increased efficiency and better client experience.
Developed strong relationships with suppliers, ensuring timely delivery of appliances and excellent support services.
Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
Organized in-store events to demonstrate new products, attracting potential customers and boosting sales figures.
Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
Collaborated closely with store management, contributing to strategic planning and goal-setting sessions.
Department Supervisor
Circuit City Stores
08.2002 - 06.2003
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Trained new employees on overall company and department-specific policies and procedures.
Maintained stock of items, cleanliness, organization and provided excellent customer service.
Trained team members in successful strategies to meet operational and sales targets.
Enhanced department efficiency by streamlining processes and implementing new strategies.
Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
Developed strong relationships with suppliers, negotiating favorable terms for purchases and ensuring timely delivery of products.
Managed budgets with careful planning, monitoring expenses closely to avoid overspending while ensuring necessary resources were available for daily operations.
Ensured compliance with industry regulations and company policies by regularly reviewing practices and updating documentation as needed.
Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
Optimized scheduling processes to ensure adequate staffing levels while minimizing overtime costs.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Boosted sales revenue by developing targeted promotions based on market trends and consumer preferences.
Maintained clean, organized workspaces for optimal functionality and employee safety.
Department Supervisor
Best Buy
08.2001 - 07.2003
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Trained new employees on overall company and department-specific policies and procedures.
Maintained stock of items, cleanliness, organization and provided excellent customer service.
Trained team members in successful strategies to meet operational and sales targets.
Enhanced department efficiency by streamlining processes and implementing new strategies.
Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
Developed strong relationships with suppliers, negotiating favorable terms for purchases and ensuring timely delivery of products.
Managed budgets with careful planning, monitoring expenses closely to avoid overspending while ensuring necessary resources were available for daily operations.
Assistant Manager
Kentucky Fried Chicken
05.2001 - 09.2001
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Assistant Manager
Pizza Hut
06.2000 - 05.2001
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager
Rally’s
06.1999 - 05.2001
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Increased sales through effective merchandising strategies and targeted promotions.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Developed strong working relationships with staff, fostering a positive work environment.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Supervised day-to-day operations to meet performance, quality and service expectations.
District Manager (HR)
LJC Management
02.2024 - Current
Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Leveraged data-driven analysis of HR metrics to make informed decisions regarding personnel management strategies.
Championed diversity initiatives, fostering an inclusive working environment where all employees feel valued and respected.
Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
Collaborated with department heads to develop strategic staffing plans that meet organizational needs both short-term and longterm.
Administered compensation plans effectively, conducting market research to ensure competitive salary offerings within the industry.
Facilitated open communication channels between employees and management to promote a positive workplace culture.
Led performance management initiatives, setting clear expectations for employees and regularly monitoring progress towards goals.
Conducted thorough employee evaluations to identify areas for improvement, providing constructive feedback and guidance for growth opportunities.
Improved workforce diversity with targeted recruitment initiatives for underrepresented groups.
Increased talent pool by implementing effective recruitment strategies, including targeted job postings and networking events.
Reduced turnover rates by creating a supportive work environment and addressing employee concerns promptly.
Streamlined HR processes by implementing efficient workflows and reducing paperwork.
Enhanced employee satisfaction through the development of comprehensive benefits packages and wellness programs.
Implemented new performance review procedures that gained support and full compliance from of employees.
Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
Launched internal skills and leadership training program via electronic learning management system, gaining 98 new trainees within first quarter of deployment.
Stimulated employee engagement, loyalty and commitment to values and culture of company, resulting in 25% retention rate increase.
Directed hiring and onboarding programs for new employees.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
Education
Diploma -
West Jefferson High School
Harvey, LA
05.1999
Skills
Team Bonding
Lean Manufacturing and Design
Safety Protocols
Expense Reports
Contract Management
Document Management
Risk Management
Project Management
Schedule Management
Cost Control
Compliance Monitoring
Project Planning
Budget Preparation
Staff Management
Residential construction
Functional & Business Requirements
Construction management
Permit processing
Conflict Management
Customer Relations
Project scope
Project estimation and bidding
Technical Support
Financial Administration
Logistics Management
Vendor Sourcing
Inventory Control
Project tracking
Productivity Improvement
Budget Control
Scope Management
Project Scheduling
Project planning and development
Budgeting and forecasting
Recruitment and hiring
Talent Acquisition
Onboarding and Orientation
Exit Interviews
HR policies and procedures
Background Checks
Employee Retention
Performance Appraisal
Recruitment and selection
Employee Counseling
Personnel Management
Career Development
Employee Handbooks
HR strategy
Organizational Culture
Human resources team leadership
Internal Communications
HR analytics
Dispute Resolution
Training programs
HR Budgeting
Employee Relations
Staff recruitment
Human Resources Management
Training leadership
New Hire Orientation
Certification
CCM - Certified Construction Manager
CM - Certified Manager Certification
Commercial General License Contractor
General Residential Contractor
Certified PEL, LJC Management - 2024
District People Experience Leader Training HR -2024