Tamaka Golden
New Orleans,Louisiana
Summary
To obtain a permanent, full-time position in a professional environment; working with an organization that promotes the development of men, women and family systems by providing supporting services.
Overview
16
16
years of professional experience
Work History
Social Service Analyst 3
Department Of Children And Family Services
10.2023 - Current
- Serves as a case manager; reviews case records and/or procedures in the local offices to assure that program benefits are accurately determined
- Interviewing parents and relatives, reviewing court documents and other records, and making recommendations for the amount of money a parent is obligated to provide
- Considering modifications on current judgement based upon a change in the parent financial means
- Act as a liaison between the Assistant District Attorney and the parents. maintain the customer files
- Creating weekly and monthly reports to be submitted the the supervisor
- Always being aware of program and state policies and changes for child support enforcement
Housing Specialist
Housing Authority of New Orleans
07.2018 - 05.2022
- Responsible for delivering customer service when performing a variety of case management functions related to the HCV( Housing Choice Voucher)/Section 8 program; re-determining and documenting participant eligibility, income, rent and contractual relationships with owners in support of HCVP/Section 8 program operations; perform admissions, re-certifications, interim adjustments, rental adjustments, leasing, portability, and deal with both participant and landlord issues
Case Manager
The Salvation Army
08.2008 - 07.2018
- Developing and implementing the Created 2 Work Men program. Overseeing 6 men shelter monitor,
- Responsible for interviewing homeless individuals to determine eligibility for program enrollment; refer applicants to other agencies if not appropriate for program; conduct need assessments, develop client plans and Income vs Expense guide
- Assist client with locating housing through HPRP( Homeless Prevention and Rapid Re-Housing Program) and PSH (Permanent Housing Program)programs, completing housing inspections on each unit, making sure the unit meet the HQS standards; being a client advocate with the landlord; maintaining client notes
- Provide crisis intervention and supportive services.
Education
Business Management -
University of Phoenix
Skills
- Knowledgeable of Microsoft Office application, including PowerPoint, Word, Excel, and Outlook
- Type 40 WPM
- 13 years of case management experience
- 9 years of DATA entry skills
- 8 years of supervisory skills
- 4 years of home inspection skills with HQS training
- Great organizational skills
- Work well independently and team settings
- Great customer service skills
References
Available Upon request
Timeline
Social Service Analyst 3
Department Of Children And Family Services
10.2023 - Current
Housing Specialist
Housing Authority of New Orleans
07.2018 - 05.2022
Case Manager
The Salvation Army
08.2008 - 07.2018
Business Management -
University of Phoenix
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