Tamaneka Singleton

Applied administrative knowledge and courtesy to explain procedures and services to patients.

• Kept current with literature and felid advancements to advocate to and for patients.
• Collected and validated patient demographics and insurance information.
• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
• Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
• Prepared patient identification band and completed admissions papers.
• Applied administrative knowledge and courtesy to explain procedures and services to patients
• Worked with patients to ascertain issues and make referrals to appropriate specialists

• Assured timely verification of insurance benefits prior to patient procedures or appointments.
• Made contact with insurance carriers to discuss policies and individual patient benefits.
• Maintained strong knowledge of basic medical terminology to better understand services and procedures.
• Communicated verification and authorization status updates with Utilization Review department to facilitate decision-making for patient admissions and insurance coverage.

Followed document protocols to safeguard confidentiality of patient records.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Educated Patient about Financial Literacy
• Verified Insurance benefits
• Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Managed multiple tasks and met time-sensitive deadlines.