Tamani Elliott
Las Vegas,NV
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Hardworking Actor trained in wide range of performance and acting techniques. Highly-energetic and collaborative team player with proven punctuality and dependability. History of thriving in fast-paced professional environments and well-versed in working in independent and team-oriented productions.
Overview
31
31
years of professional experience
Work History
Production/Actress/ Stand-In
Entertainment Partners
Burbank , CA
02.2015 - Current
- Developed characters through research, improvisation, and practice with the director.
- Memorized blocking movements to ensure accuracy on stage.
- Collaborated with other actors to create a cohesive production.
- Utilized props effectively as part of characterization during scenes.
- Provided quality entertainment that was enjoyed by viewers.
- Remained flexible when changes were made to the script or blocking during rehearsals or shows.
Personal Assistant
Baron Jay Foundation
Los Angeles , CA
11.2013 - 09.2014
- Organized travel arrangements, including flights, transportation, and accommodation.
- Performed calendar management and scheduling of appointments for the executive.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
Customer Service Representative
Anthem Blue Cross
Woodland Hills , CA
10.2011 - 10.2013
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lead Hairstylist
Winton's On Melrose
West Hollywood , CA
12.1993 - 10.1998
- Provided excellent customer service by giving haircuts, styling and coloring services to clients.
- Assisted the salon owner with prepping his clients for service
Education
Associate of Applied Science - Beauty & Science
The Learning Institute Of Beauty And Science
New York, NY12-1993
High School Diploma -
Blair High School
Pasadena, CA06-1986
Skills
- Team leadership experience
- Sanitation and sterilization
- Effective problem solving
- Supply Ordering and Management
- Shampooing and Conditioning
- Styling Suggestions
- Adaptable to Changing Client Needs
- Product knowledge mastery
- Effective communication abilities
- Health and safety compliance
- Poised
- Following Directions
- Skilled problem solver
- Acting
- Live Performances
- Director collaboration
- Creative
Timeline
Production/Actress/ Stand-In
Entertainment Partners
02.2015 - Current
Personal Assistant
Baron Jay Foundation
11.2013 - 09.2014
Customer Service Representative
Anthem Blue Cross
10.2011 - 10.2013
Lead Hairstylist
Winton's On Melrose
12.1993 - 10.1998
Associate of Applied Science - Beauty & Science
The Learning Institute Of Beauty And Science
High School Diploma -
Blair High School
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