Summary
Overview
Work History
Education
Skills
Timeline
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TAMANPREET KAUR KALSI

CALGARY,AB

Summary

Quality-oriented professional with 4+ years of experience and a proven knowledge of carrier management. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Aiming to leverage skills to successfully fill the Area Manager role at your company.

Overview

6
6
years of professional experience

Work History

INBOUND RECEIVE PROCESS ASSISTANT

AMAZON.CA
03.2024 - Current
  • Successful launch of YYC4 and Collaborated with leadership team to define business requirements for organizational processes, achieve productivity standards, work with safety and adhere to accuracy standards.
  • Supporting the Area Manager and Associates, executing standard work duties, identifying and addressing safety.
  • Understanding workflow including allocating labor, meetings, assigning job duties and meet daily production goals.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Developed and trained a team of 20-30 associates for critical role (Process Guide, Problem Solvers, FUD Hunters, Water- spiders, VRC operators) to support the associates on direct path while ensuring fair rotation.
  • Ability to prioritize tasks efficiently , communicate effectively across all departments and contribute to maintain a safe and organized warehouse environment.
  • Utilized ISS tools to support inventory management and streamline operational workflow.
  • Demonstrated a strong understanding of ISS functionalities and its impact on warehouse operations.
  • Also, managed damage-land processes to assess and report damaged inventory accurately.
  • Helped in setting up the damage-land and ISS team.
  • Tracking and reporting labor hours, ensuring successful shift performance.
  • Ensured great handoff and facilitate strong start for incoming shifts.

Seasonal Receive Process Assistant

Amazon.ca
11.2023 - Current
  • Supporting the Area Manager and Associates, executing standard work duties, identifying and addressing safety.
  • Allocating labor and assigning job duties to meet daily production goals
  • Coached Associates with their performance metrics. Improved associate productivity by 15% in each shift through detailed coaching, incremental improvements and error reduction
  • Reduced associate time of task by 10% by tracking associates in direct and indirect paths, ensuring there is sufficient work for associates
  • Follow up with Associates with their performance and help them to follow safety tips and standard work.
  • Tracking and reporting labor hours, ensuring successful shift performance
  • Able to monitor and report quality matrices across Inbound. Coached associates on efficient methods to receive and reduce unfavorable quality matrices. Shift quality matrices improved by 8% over a period of 3 months.
  • Ensure safe shift.

Fulfillment Associate

Amazon.ca
08.2020 - 10.2023
  • Worked as Warehouse Associate in Inbound and Outbound Department for 1.5 years wherein I worked in receive, stow, water spider, VRC operator, pick and then got the chance to become Problem Solver.
  • Worked as Problem Solver in Inbound Receive.
  • Got the chance to learn more starting with IOL (Inventory in Odd Locations)/FUD.
  • Continued with REI training wherein coached Associates with their performance, rates, time of tasks, errors and help them to follow safety tips and standard work.
  • Responding proactively and positively to rapid changes.
  • Exhibited high energy and professionalism when dealing with fellow associates.
  • Lastly, got trained as PROCESS GUIDE for Receive and ought times have covered shift flow in absence of PA.

Cashier Assistant

Ardene
11.2018 - 07.2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Worked with other associates to support cashiers and management needs.
  • Met customer needs through polite, friendly and attentive service.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Trained new cashier team members in customer service and money handling processes.
  • Used POS system to enter orders, process payments and issue receipts.
  • Retrieved items for customers and verified prices.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

High School Diploma -

Sheridan College
Brampton, CA
01.2018

Skills

  • Workflow Management
  • Safety Management
  • Process flows
  • Process Improvement
  • Planning and Execution
  • Customer Obsession
  • Deep dive and think big
  • Earn trust and develop the best

Timeline

INBOUND RECEIVE PROCESS ASSISTANT

AMAZON.CA
03.2024 - Current

Seasonal Receive Process Assistant

Amazon.ca
11.2023 - Current

Fulfillment Associate

Amazon.ca
08.2020 - 10.2023

Cashier Assistant

Ardene
11.2018 - 07.2019

High School Diploma -

Sheridan College

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TAMANPREET KAUR KALSI