Tamar Chavdarian
1151 South Walnut Street Apt.114, La Habra ,California
Summary
Efficient Office Assistant with two years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Business Office Assistant
Hye Landscaping
La Habra, CA
06.2022 - Current
- Answered multi-line phone system and accurately routed calls to correct individuals.
- Answered phone and routed calls to appropriate team members.
- Organized paper filing system to maintain accurate records.
- Maintained customer account records by updating information such as contact details, payment history and credit limits.
- Completed various tasks for team members using copy machine and fax machine.
- Answered telephone calls from customers regarding billing inquiries or payment issues.
- Monitored office supply inventory and placed online supply orders.
- Assisted with the preparation of financial statements and reports, including balance sheets and income statements.
- Performed general office duties such as filing, photocopying, faxing and scanning documents.
- Reviewed vendor invoices for accuracy before processing payments.
- Answered telephones, directed calls, and took messages.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Reviewed prior year's returns for accuracy and completeness before submitting them.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Analyzed financial information such as income statements and balance sheets to calculate tax liability.
- Answered incoming calls promptly and professionally.
- Troubleshot hardware problems using diagnostic software tools.
Volunteer
American Red Cross Club
Santa Ana, CA
01.2023 - 12.2023
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Provided assistance to staff in the daily operations of the organization.
- Attended weekly meetings to discuss progress and future initiatives.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
Education
High School Diploma -
Sonora High School
La Habra, CA02-2024
Skills
- Customer Service
- Business Administration
- Invoice Processing
- Contract Preparation
- File Maintenance
- Office Administration
- Proofreading documents
- Meticulous attention to detail
- Armenian Fluency
- Resourceful
- Valid Driver's License
- Online Chat Support
- Technical Troubleshooting
- Employee Computer Support
Languages
Armenian
Native/ Bilingual
English
Native/ Bilingual
Timeline
Volunteer
American Red Cross Club
01.2023 - 12.2023
Business Office Assistant
Hye Landscaping
06.2022 - Current
High School Diploma -
Sonora High School
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