Tamar Isaacs
Takoma Park,MD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Several years expertise in completing various clerical tasks, and offering staff support. Self motivated ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Product creator/designer
Zazzle.com
03.2022 - Current
- Created clear, precise and properly detailed product and service information on company website.
- Conducted online research to obtain relevant information and materials.
- Created dynamic graphics and pieces to increase website and social media traffic.
- Monitored trends in online retail to identify new opportunities for growth.
Childcare/Homemaker
Home
02.2020 - Current
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Coordinated other household management activities.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Telephone Research Interviewer
Eureka Facts LLC
08.2019 - 02.2020
- Administered phone interviews to survey participants.
- Gathered data and insights from participants during telephone interviews.
- Entered responses from survey participants into internal database using five9 to later compile reports or conduct analysis.
- Documented records of call information.
Administrative Support Clerk
Staffing Etc.
07.2017 - 01.2019
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Received incoming calls and documented messages for Supervisor and office team while they were in staff meetings.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Call Center Representative
Metro Access
12.2014 - 07.2017
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Adhered to company policies and scripts to consistently achieve call-time, quota and quality standards.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate trip information.
- Responded to customer requests, such as cancel, or change of trip time to cater to passenger needs.
Education
Certificate of Completion - Administrative Support
Alison
Online11.2023
Coursework - General Studies
Montgomery College
Takoma Park, MD01.2006
Skills
- Appointment Scheduling
- Filing
- Data Entry
- Clerical Support
- Microsoft Office Suite
Timeline
Product creator/designer
Zazzle.com
03.2022 - Current
Childcare/Homemaker
Home
02.2020 - Current
Telephone Research Interviewer
Eureka Facts LLC
08.2019 - 02.2020
Administrative Support Clerk
Staffing Etc.
07.2017 - 01.2019
Call Center Representative
Metro Access
12.2014 - 07.2017
Certificate of Completion - Administrative Support
Alison
Coursework - General Studies
Montgomery College
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