Experienced with evaluating and recommending mortgage loan options tailored to clients' financial situations. Utilizes analytical skills to assess risk and provide sound advice during loan application process. Track record of maintaining compliance with regulatory standards while ensuring client satisfaction and effective loan processing.
Overview
15
15
years of professional experience
Work History
Mortgage Loan Consultant-NMLS #1589502
Wintrust Mortgage
11.2019 - Current
Cultivated strong relationships with referral partners such as realtors, builders, attorneys, resulting in consistent lead generation from trusted sources.
Consistently exceeded monthly sales targets by effectively managing a pipeline of mortgage applications, while maintaining strong client relationships and managing 5-6 loan officers at once with a 50+ loan pipeline.
Enhanced loan approval rates by diligently pre-qualifying mortgage applicants and accurately assessing their financial capabilities.
Excellent Knowledge of FNMA, FHLMC, FHA, Jumbo, NON-QM, HELOC and DPP product guidelines.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Reduced processing time for mortgage applications by implementing efficient document organization strategies and proactively addressing potential issues.
Maintained thorough knowledge of industry regulations, ensuring strict compliance during every stage of the mortgage application process.
Provided exceptional customer service throughout the entire loan process, leading to increased referrals from satisfied clients.
Collaborated with underwriters and processors to expedite loan approvals, ensuring timely completion of all necessary steps.
Negotiated favorable interest rates with lenders on behalf of clients, optimizing their long-term financial stability and maximizing savings.
Analyzed client credit histories to identify areas for improvement, providing tailored recommendations that increased the likelihood of mortgage approval success.
AVP - Mortgage Loan Coordinator-NMLS 1589502
Bank of America Merrill Lynch
11.2017 - 11.2019
Managed projects efficiently, ensuring timely delivery and high-quality results for all Loan officers of the Branch.
Managed Branch pipeline for multiple high-net-worth Loan officers ensuring timely closings and excellent customer service.
Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
Developed and maintained strong relationships with clients, resulting in increased business opportunities.
Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Mortgage Underwriter
Bank of America
07.2010 - 11.2017
Approved or denied loans based on established criteria and underwriting guidelines for FNMA, FHLMC, FHA, Jumbo, NON-QM, HELOC and DPP products, including loan modifications.
Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
Worked with processing team members to communicate errors and obtain missing information for current applications.
Achieved high levels of accuracy in data entry and analysis, ensuring streamlined processes throughout the mortgage underwriting lifecycle.
Education
Bachelor of Science - Legal Studies
Purdue University
West Lafayette, IN
05-2020
Skills
Active listening
Debt settlement
Mortgage underwriting expertise
Computer software proficiency
Consumer lending
Risk assessment
Loan applications
Loan origination
Debt-to-income analysis
Strong sales techniques
Goal oriented
Mortgage Refinancing
Residential mortgage lending regulations
Negotiation tactics
Accomplishments
Supervised team of up to 6 staff members.
Nominated Best In Biz by Illinois Mortgage Bankers Association in 2024 and 2025.