Tamara Aggarwal
Woodbridge,VA
Summary
To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Access Representative position. Ready to help team achieve company goals. Provide patient care with compassion, empathy and a positive attitude.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Ophthalmic Medical Technician
MedStar Georgetown University Hospital
03.2004 - 05.2023
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
- Promoted eye health education by providing patients with informative materials on proper eye wear use, hygiene practices, and disease prevention strategies.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
- Provided hands-on training to new staff members on the proper use of ophthalmic equipment, ensuring consistent and accurate results within the practice.
- Ensured continuity of care by collaborating closely with other team members on shared patients, promoting integrated approaches to their treatment plans.
- Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and cross contamination.
- Supported practice growth by fostering strong patient relationships through empathetic listening skills and personalized recommendations for eye care services.
- Increased patient satisfaction with compassionate care during difficult procedures such as dilation or contact lens fittings.
- Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
- Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
Ophthalmic Medical Technician
See Clearly Vision
07.1996 - 04.2002
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
- Increased patient satisfaction with compassionate care during difficult procedures such as dilation or contact lens fittings.
- Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
- Supported practice growth by fostering strong patient relationships through empathetic listening skills and personalized recommendations for eye care services.
- Participated in ongoing professional development opportunities to remain current on industry advancements related to ophthalmic technology and best practices in eye care services delivery.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and crosscontamination.
- Ensured continuity of care by collaborating closely with other team members on shared patients, promoting integrated approaches to their treatment plans.
- Provided hands-on training to new staff members on the proper use of ophthalmic equipment, ensuring consistent and accurate results within the practice.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
- Streamlined office workflow by efficiently managing patient schedules, appointments, and medical records.
Education
Diploma - Ophthalmic Technology
Georgetown University
Washington, DC06-1996
Skills
- Customer Service
- HIPAA Compliance
- Patient Registration
- Multitasking and Organization
- Phone and Email Etiquette
- Strong empathy
- Problem-Solving
- EMR
- Team Collaboration
- Quality Assurance
- Relationship Building
- Patient Education
Affiliations
- JCAHPO
Certification
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Languages
Hindi
Native or Bilingual
Timeline
Ophthalmic Medical Technician
MedStar Georgetown University Hospital
03.2004 - 05.2023
Ophthalmic Medical Technician
See Clearly Vision
07.1996 - 04.2002
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Diploma - Ophthalmic Technology
Georgetown University
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