TAMARA AHMED

• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
• Supervised daily activities and provided assistance to staff.
• Maintained clean, safe, and well-organized patient environment.
• Assisted patients with self-administered medications.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Built strong relationships with clients to deliver emotional support and companionship.
• Supported seniors during nighttime hours by providing assistance and comfort, ensuring restful night''s sleep.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

• Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Ensured compliance with all company policies and regulatory guidelines governing the handling of products throughout the fulfillment process.
• Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.

• Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
• Educated patients and families on proper care and treatment to facilitate successful home care 7 years
• Used principles of growth and development to provide age-specific treatment and care.
• Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Facilitated personal hygiene management, feeding and ambulation.

Duties: had office responsibilities, did crm software (taking information from a file and putting it into the crm for the HR department), billing, pricing of work invoices, putting the time that people clock into an appointment and the time they clock in into the crm, was an interpreter for Arabic speaking patients during appointments, creating appointment invoices, answer phones to make appointments.

What I learned: how to learn different software quickly , how to use the computer much better, new words in the office and during appointments, how to help people when they need it especially with the interpreting

• Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
• Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
• Expedited emergency response efforts, working closely with law enforcement, medical personnel, or first responders to provide immediate language support as needed.
• Translated website content from other languages to English.
• Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
• Reviewed patient records, identified medical codes, and created invoices for billing purposes.
• Used data entry skills to accurately document and input statements.
• Filed and updated patient information and medical records.
• Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues.

Duties: organize clothes (by color, price, and size), clean around store (floors,and racks), help with customer questions, sell different perfumes and clothes, organize in stocking room, organize new inventory in stocking room and on sales floor, answer phones, and take orders.

What I learned: organizational skills, learned how to communicate and answer questions with clarity, learned to work in a team and individually

• Recommended complementary purchases to customers, increasing revenue.
• Assisted in development and implementation of marketing initiatives to promote store events and special promotions.
• Listened to customer needs and desires to identify and recommend optimal products.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.