An adaptable and results-driven professional with over 10 years of experience in project management and communication across various sectors such as healthcare, community, IT, and more. Demonstrating a strong ability to manage projects of different scales and complexities from inception to completion, while fostering collaboration and promoting a culture of transformation and positive change.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Project Manager
Hamad Medical Corporation
Doha
10.2021 - Current
Design, implementation, and evaluation of departmental projects to ensure their alignment with overarching strategic priorities
Monitoring, controlling, and reporting critical performance indicators related to 7 projects and leading two hospitals in PCC accreditation
Drafting comprehensive project plans and developing in-depth manuals to raise service standards and enrich patient experiences across all HMC facilities
Participate in programs and services development, hat address specific aspects of patient experience.
Implementing evidence-based practices and strategies to foster a supportive and attractive work environment for healthcare staff and physicians, enhancing staff retention and satisfaction
Developing and implementing tailor-made training and development plans to drive continuous improvement in patient satisfaction outcomes
Promoting person-centered care approaches adoption throughout HMC hospitals, ensuring that patients' needs, preferences, and values are prioritized in care delivery
Engaging with stakeholders and liaising with external partners to facilitate knowledge exchange and expertise, enabling successful implementation of best practices across HMC.
Conducting regular project reviews and assessments to identify areas for improvement, optimize resource allocation, and ensure the timely achievement of project milestones and goals
Cultivating a culture of open communication, feedback, and continuous learning within the team, leading to improved staff engagement and overall project performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Planned, designed, and scheduled phases for large projects.
Drafted project reports to identify successful outcomes, insights and future recommendations
Junior Project Manager
Deloitte & Touche
Doha
11.2020 - 05.2021
Undertaking comprehensive assessments of historical and future budget utilization, analyzing trends and offering actionable insights to optimize resource allocation
Collaborating closely with management and cross-functional teams to develop, approve, and baseline robust project plans that aligned with the organization's strategic goals
Ensuring that project deliverables consistently met business requirements, demonstrating strong commitment to quality, timeliness, and stakeholder satisfaction
Actively participating in project status meetings and maintaining clear channels of communication with all relevant parties, promoting transparency and collaboration
Continuously monitoring and tracking project progress, identifying potential risks or bottlenecks, and devising contingency plans to minimize their impact on project timelines and objectives
Assisting in developing performance metrics, key performance indicators (KPIs), and reporting frameworks.
Contributing to cultivation of a continuous improvement culture within the project team, championing the adoption of best practices and innovative methodologies to drive project success.
Performed technical research and communicated findings in language understood by staff and customers
Applied knowledge of industry best practices to improve project management processes
Prepared, maintained and distributed project reports to appropriate stakeholders
Devised and implemented attainable schedules, timelines and milestones for on-track projects
Developed and maintained project documentation for reliable records
Updated customers and senior leaders on progress and roadblocks
Project Manager
Malomatia - Ministry of Transport and Communications
Doha
09.2016 - 11.2020
Develop project scope and objectives by working closely with stakeholders to identify and prioritize requirements
Organize of project execution by coordinating internal resources and third-party vendors, ensuring that all tasks are completed on time and within scope
Building and maintaining strong relationships with clients and stakeholders, fostering collaboration and trust
Developing and managing project budgets, taking into account scope of work and resource requirements
Creating and implementing detailed project plans to monitor progress, facilitate communication, and keep projects on track
Overseeing contracts with vendors and suppliers, ensuring that tasks are assigned appropriately, and deliverables are met according to established expectations
Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
Employing industry best practices, techniques, and standards to achieve project excellence and ensure successful completion of short and long-term goals
Continuously evaluating project performance, identifying areas for improvement, and implementing changes as needed to optimize outcomes
Producing and maintaining essential project documentation, including spreadsheets, diagrams, and process maps, in compliance with ISO: 9001 procedures
Conducting risk management activities to identify and mitigate potential project risks
Organizing and facilitating steering committee meetings in accordance with the approved governance structure, ensuring effective decision-making and alignment with project goals
Ownership and maintenance of project documentation ISO: 9001 procedures.
Planned, designed, and scheduled phases for large projects.
Achieved project deadlines by coordinating with contractors to manage performance.
Developed and initiated projects, managed costs, and monitored performance.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Prepared and submitted project invoices for review and approval.
Coordinated material procurement and required services for projects within budget requirements.
Stakeholder Administration Lead/Coordinator
Samsung – OHL – QBC JV
Doha
03.2015 - 08.2016
Preparation of stakeholder monthly management plan/ reports, and any related presentation to stakeholder management
Liaise and coordinate with relevant government agencies to obtain required approvals
Prepare and submit Qatar Railways Company self-permits for handled site allocated land (i.e Excavation, Columns … etc.)
Carry out interfacing activities and review requested NOCs by third parties, as related to Msheireb and Education City station projects.
Entered data, generated reports, and produced tracking documents
Training Officer
Mada – Qatar Assistive Technology Center
Doha
06.2013 - 02.2015
Mada is the first of its kind center Middle East that provides assessment, provision and training of ICT related Assistive Technology to people in educational, employment settings
Duties included:
Coordinate and organize training sessions, and national conference on Autism and Assistive Technology
Participates in “Design and execute Accredited Assistive Technology Program” run in partnership with Qatar University
Participated in organizing and managing caseloads for team of Assistive Technology trainers
Organize meetings and facilities, ensuring all materials were prepared, attendees were briefed, and calendars were managed effectively
Education
BBA - Business Administration
The Hashemite University
Zarqa'a, Jordan
12.2009 - 06.2013
Diploma - Spanish Language
JU Gate Academy
Amman, Jordan
12.2022 - Current
Skills
Project planning and development
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Certification
PMP - Project Management Professional
Reference
References are available upon request.
Timeline
Diploma - Spanish Language
JU Gate Academy
12.2022 - Current
Project Manager
Hamad Medical Corporation
10.2021 - Current
Junior Project Manager
Deloitte & Touche
11.2020 - 05.2021
PMP - Project Management Professional
07-2019
Key Project Management Tools
04-2017
Project Manager
Malomatia - Ministry of Transport and Communications
09.2016 - 11.2020
Integrated Change Controls Process
07-2016
The Value Adding Principles of QMS ISP 9001:2015
07-2016
Stakeholder Administration Lead/Coordinator
Samsung – OHL – QBC JV
03.2015 - 08.2016
Training Officer
Mada – Qatar Assistive Technology Center
06.2013 - 02.2015
The Role of Youth in Promoting Democracy and Human Rights
Registered Nurse- Trauma at Hamad General Hospital, Hamad Medical CorporationRegistered Nurse- Trauma at Hamad General Hospital, Hamad Medical Corporation
Staff Nurse/ Accident and Emergency at Hamad Medical Corporation/ Hamad General HospitalStaff Nurse/ Accident and Emergency at Hamad Medical Corporation/ Hamad General Hospital
Preparatory and Secondary English Teacher at Ministery Of Education and Higher Education-QatarPreparatory and Secondary English Teacher at Ministery Of Education and Higher Education-Qatar