Tamara Anderson
Carrollton
Summary
To secure a role in an office setting with a dynamic company that offers opportunities for personal growth, enhancement of skills, and advancement.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Makowsky Ringel and Greenberg
08.2023 - Current
- Assist potential and existing residents with viewing properties, lease terms, prices, rental applications, lease negotiation, and renewal
- Assisted with general housekeeping, which involved opening, closing, and maintaining the office, models, and amenities
- Put in maintenance requests, complete market surveys, and contact prospects in Lead2Lease and from the online application portal
- Walk move-ins and move-outs, complete move-in packets, including making sure residents have utilities transferred to their name and post rent payments to their accounts
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
Accounts Receivable
Stone Peak Ceramics
03.2023 - 07.2023
- Prepared and mailed invoices to customers, processed payments, and documented account updates;
- Followed up overdue payments and payment plans from clients to establish good cash flow;
- Monitored accounts to verify compliance with payment terms and schedules;
- Developed and maintained positive relationships with clients to maximize collections, reconciled accounts receivable ledger to verify payments and resolve variances, reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready
Accounts Receivable/Deduction Analyst
Monogram Food Solutions
06.2021 - 01.2023
- Identified and resolved problems through root cause analysis and research
- Generated reports detailing findings and recommendations, developed and updated tracking spreadsheets for process monitoring and reporting
- Cultivated relationships with industry leaders and within the company to share tips and information, collected, arranged, and input information into the database system
- Conducted regular reviews of operations and identified areas for improvement
Lead/Customer Account Specialist
American Financial
04.2018 - 06.2021
- Secured on-time payments and collected on delinquent accounts with tailored payment plans, evaluated customers' potential needs to make appropriate recommendations
- Drafted letters and financial reports to keep the team informed of progress, communicated with approximately 100 clients daily to understand needs and explain product value
- Set up new customer accounts and updated existing profiles with latest information, built strong relationships with clients, vendors, and stakeholders for loyal, profitable accounts
- Observed financial transaction laws and regulations for full accounts compliance
Education
Business Administration - Business Administration And Management
Strayer University
Memphis, TN07-2015
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Customer rapport
- Compliance understanding
- Policy Enforcement
- Orientation and training
- Financial Management
Timeline
Assistant Manager
Makowsky Ringel and Greenberg
08.2023 - Current
Accounts Receivable
Stone Peak Ceramics
03.2023 - 07.2023
Accounts Receivable/Deduction Analyst
Monogram Food Solutions
06.2021 - 01.2023
Lead/Customer Account Specialist
American Financial
04.2018 - 06.2021
Business Administration - Business Administration And Management
Strayer University
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