Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Tamara Ashford

Keller,TX

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Work-life balanceCareer advancementWork from home optionCompany CultureHealthcare benefits

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
years of professional experience
1
Certification

Work History

J.Jill

Assistant Manager - Part Time
12.2024 - Current

Job overview

  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

J.Crew Factory

Lead Sales Associate
10.2024 - Current

Job overview

  • Trained, coached, and mentored new sales associates for maximum performance.
  • Developed and maintained knowledge of current sales and promotions.
  • Handled cash register operations and customer transactions to process payments.
  • Built relationships with customers and community to promote long term business growth.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained current knowledge of evolving changes in marketplace.

Anthropologie

Key Holder/Product Flow Specialist
05.2024 - Current

Job overview

  • Engage with customers to build rapport and promote long-term loyalty for increased sales.
  • Serve as a leader on shift, overseeing daily operations and delegating tasks to other staff.
  • Meet sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Assist with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Maintain focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Supports timely execution of product placement and other visual priorities

Wayfair

Senior Client Relations Specialist - Remote
05.2024 - 07.2025

Job overview

  • Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Made customers aware of current and new programs and services.
  • Created customer support strategies to increase customer retention.

SEI Fuel Services, Inc./7-Eleven, Inc.

Project Coordinator
07.2018 - 12.2024

Job overview

  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Kept corporate and client information confidential, adhering to data safety measures.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Tracked contract milestones and updated stakeholders to facilitate project progress.
  • Drafted, reviewed and revised contracts for accuracy and completeness.
  • Adhered to legal and contractual requirements for compliant contract processes.

J. Crew Retail

Merchandising/Styling Associate/Assistant Manager
12.2015 - 01.2022

Job overview

  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Generated repeat business through exceptional customer service.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Organized and maintained displays to achieve clean and appealing product layouts.

State Farm

Executive Administrative Assistant
01.2015 - 06.2018

Job overview

  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Education

Everest College
Phoenix, AZ

Bachelor of Arts from Criminal Justice

University Overview

Skills

  • Sales monitoring
  • Budget assistance
  • Employee engagement
  • Attention to detail
  • Deadline adherence
  • Multi-operations management
  • Vendor relationship management
  • Documentation management
  • Event planning and execution
  • Contract reviews and edits
  • Procurement
  • Budgeting and finance

Certification

  • Foundations in Project Management, Google Coursera - April 2024
  • Project Initiation: Starting a Successful Project, Google Coursera - January 2025
Availability
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Timeline

Assistant Manager - Part Time
J.Jill
12.2024 - Current
Lead Sales Associate
J.Crew Factory
10.2024 - Current
Key Holder/Product Flow Specialist
Anthropologie
05.2024 - Current
Senior Client Relations Specialist - Remote
Wayfair
05.2024 - 07.2025
Project Coordinator
SEI Fuel Services, Inc./7-Eleven, Inc.
07.2018 - 12.2024
Merchandising/Styling Associate/Assistant Manager
J. Crew Retail
12.2015 - 01.2022
Executive Administrative Assistant
State Farm
01.2015 - 06.2018
Everest College
Bachelor of Arts from Criminal Justice