TA'MARA ATWOOD
East Pittsburgh,PA
Summary
Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents.
Overview
16
16
years of professional experience
Work History
Nursing Assistant
UPMC McKeesport
08.2023 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Material Handler/Cycle Counter
JLG
01.2023 - Current
- Picking and Shipping Customers orders
- Collect data, to communicate inventory
- Fulfill Hazardous Material Orders
Customer Service Agent
IBEX GLOBAL
01.2021 - 01.2023
- Promptly handled an average of 75 customer inquiries and complaints per day with a 93% customer satisfaction rate
- Maintained a knowledge base of the evolving product offerings
- Documented customer interactions to reduce on-boarding time
General Production Worker, Forklift Operator
AMERICAN BEVERAGE CORPORATION
01.2015 - 01.2021
- Stacking goods in the correct storage bays, following inventory control instructions
- Examining products to verify conformance to quality standards
- Operate powered industrial trucks to load and unload materials
- Moving goods packed on pallets or in crates around the storage facility
Environmental Services Associate
UPMC PRESBYTERIAN
01.2012 - 01.2013
- Clean all assigned areas, including patient rooms, procedure rooms, offices and equipment
- Inspect and ensure that all assigned areas are properly cleaned and in good repair
- Follow all safety and sanitation regulations
- Maintain assigned equipment in clean, working condition, reporting problems
Administrative Assistant
COVERALL CLEANING
01.2009 - 01.2013
- Order and maintain janitorial supplies in a cost-effective manner
- Train new hires, provide quotes for new and existing customers
- Lead, assign and oversee work-related duties necessary to maintain overall cleanliness
- Perform general clerical duties such as photocopying, faxing, mailing, and preparing documents
Education
High School Diploma -
Woodland Hills High School
Pittsburgh, PA06.2007
Skills
- Patient Care
- Basic Life Support
- Direct Patient Care
- Recording vital signs
- Electronic Charting
Qualificationhighlights
- Providing quality customer service to clients to ensure satisfaction
- Can resolve customer issues independently- in a timely and effect manner
- Strong communication, organizational and interpersonal skills
- Ability to utilize computer application and software skills efficiently
- Remarkable word processing and data entry skills
- Ability to think creatively, make decisions and solve problems
Timeline
Nursing Assistant
UPMC McKeesport
08.2023 - Current
Material Handler/Cycle Counter
JLG
01.2023 - Current
Customer Service Agent
IBEX GLOBAL
01.2021 - 01.2023
General Production Worker, Forklift Operator
AMERICAN BEVERAGE CORPORATION
01.2015 - 01.2021
Environmental Services Associate
UPMC PRESBYTERIAN
01.2012 - 01.2013
Administrative Assistant
COVERALL CLEANING
01.2009 - 01.2013
High School Diploma -
Woodland Hills High School
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