Summary
Overview
Work History
Education
Skills
Personal
Timeline
Generic

Tamara Baker

Phoenix,AZ

Summary

Service-oriented Volunteer committed to collaborating with others to achieve common objectives. Cultured and friendly individual versed in providing clerical support and filing documentation. Commended for assisting with volunteer recognition activities and events to drive outreach. Experienced Retail Store Owner with hands-on experience in all aspects of store operations, from inventory management to customer service. Demonstrated strengths include strategic planning, staff training, and sales forecasting. Implemented innovative store layouts and merchandising strategies to boost foot traffic and sales revenue. Known for leadership abilities and commitment to maintaining high standards of store presentation and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Volunteer

Harvest Compassion Center
Phoenix, Arizona
11.2020 - Current
  • Assisted clients in selecting food and hygiene items from pantry supplies.
  • Organized and maintained inventory of donated goods to ensure availability.
  • Maintained a clean and welcoming environment within the service area.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Offered support and assistance to community members.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Provided assistance to staff in the daily operations of the organization.
  • Provided guidance and support to fellow volunteers during their shifts.

Store Owner and Manager

Soccer Post
Peoria, AZ
06.2013 - 08.2022
  • Managed daily store operations and ensured smooth functioning of the retail environment.
  • Trained and supervised staff to provide excellent customer service in the store.
  • Developed marketing strategies to promote soccer merchandise and increase foot traffic.
  • Maintained inventory levels by ordering products and overseeing stock management.
  • Handled financial transactions, including sales, refunds, and daily cash reconciliation.
  • Collaborated with suppliers to negotiate pricing and secure quality soccer equipment for the store.
  • Welcomed customers and offered assistance with browsing and purchasing needs.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude.
  • Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
  • Managed inventory levels, restocking shelves as needed.
  • Provided training for employees on product knowledge and customer service techniques.
  • Prepared for new product lines and seasonal changes by running in-store and online clearance events.
  • Created a unique shopping experience for customers by providing personalized service.
  • Developed store policies and procedures to ensure customer satisfaction.
  • Identified areas of improvement for increased productivity or cost savings initiatives.
  • Assisted with purchasing decisions based on customer demand and current market conditions.
  • Planned promotional campaigns for new products or specials.
  • Kept team on track by assigning and supervising activities and giving constructive feedback.
  • Tracked employee performance and provided feedback regularly to ensure quality standards were met.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Implemented visual merchandising standards to enhance product displays and customer experience.

Education

Bachelor of Arts - Journalism And Mass Communication

Arizona State University
Tempe, AZ
12-1994

Skills

  • Inventory management
  • Customer service
  • Retail operations
  • Food assistance
  • Communication skills
  • Relationship building
  • Time management

Personal

  • I am a mother of four children, all of whom I stayed at home with before they were of school age. In addition, I homeschooled two of my children from preschool through eighth grade. My youngest accompanied me at work when I was a store owner, and three of the four children all worked for me in our family-owned store when they were old enough to do so.
  • I am a grandmother of three small children, whom I help care for on a regular basis.
  • I enjoy hiking, weightlifting, walking, and spending time outdoors as much as I can. I also love to travel with my family.

Timeline

Volunteer

Harvest Compassion Center
11.2020 - Current

Store Owner and Manager

Soccer Post
06.2013 - 08.2022

Bachelor of Arts - Journalism And Mass Communication

Arizona State University

Similar Profiles

CREATE PROFILE