Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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TAMARA BELCHER

ONALASKA,TX

Summary

Well-qualified Human Resources program Administrator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

43
43
years of professional experience

Work History

HR Specialist V / Dept Coord & Program Compliance

Texas Department Of Criminal Justice
10.2014 - Current
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Oversaw and managed hiring process and assisted human resources.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Administered employee benefits programs and assisted with open enrollment.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Area General Manager

UHaul International, Inc.
03.2003 - 06.2013
  • Trained new supervisors and employees on proper policy and procedure and customer service standards.
  • Handled problematic customers and clients to assist lower-level supervisors and employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

HR Director / Program Administrator

Gloriana, Inc.
09.1996 - 03.2003
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Was on the Board of Directors from the inception and created Bylaws and 501(c)3 status
  • Supervision of all aspects of this Non Profit Organization including coordination of annual Music Festival involving all regional High School Music programs.
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
  • Structured compensation and benefits according to market conditions and budget demands.


Owner/ Program Administrator

Kiddie Kloset
03.1990 - 04.1996
  • Managed day-to-day business operations. Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

General Manager

3D Departments, Inc.
01.1986 - 03.1990
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Assistant Manager - HR

Hughes Paint & Wallpaper World
05.1981 - 01.1986
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Coordinated technical training and personal development classes for staff members.

Education

Music Performance

Saddleback College
Mission Viejo, CA

Non-Profit Business Certification -

Bryn Mawr College
Bryn Mawr, PA

General Studies

Brigham Young University
Provo, UT
05.1983

Skills

Project Management

  • Training Development
  • Staff Management
  • Benefits Administration
  • Organizational Development
  • Negotiation
  • Event Planning
  • Accounting Software (Peachtree, Quickbooks, etc)
  • Data Entry Terminal (PDT, Mainframe Terminal, etc)
  • Desktop Publishing Software (InDesign, etc)
  • Peripheral Devices (Scanners, Printers, etc)
  • Presentation Software (PowerPoint, Flash, etc)
  • Spreadsheet Software (Calc, Excel, etc)
  • Utility Software (Virus, File Compression, etc)
  • Web Design Software (RapidWeaver, etc)
  • Word Processing Software (Word, WordPerfect, etc)
  • Employee Retention

Personal Information

Typing Speed: 55 Words Per Minute

Timeline

HR Specialist V / Dept Coord & Program Compliance

Texas Department Of Criminal Justice
10.2014 - Current

Area General Manager

UHaul International, Inc.
03.2003 - 06.2013

HR Director / Program Administrator

Gloriana, Inc.
09.1996 - 03.2003

Owner/ Program Administrator

Kiddie Kloset
03.1990 - 04.1996

General Manager

3D Departments, Inc.
01.1986 - 03.1990

Assistant Manager - HR

Hughes Paint & Wallpaper World
05.1981 - 01.1986

Music Performance

Saddleback College

Non-Profit Business Certification -

Bryn Mawr College

General Studies

Brigham Young University

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TAMARA BELCHER