Tamara Bell
Niles
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
25
25
years of professional experience
Work History
Office Administrator
Holt Bosse
09.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Sent all art files to publishers for print or digital ads.
- Coordinated all vendor orders for clients
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Barista
Top Heavy Coffee
04.2016 - 09.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Campus Safety Dispatcher
Andrews University
01.2014 - 03.2015
- Notified police, fire department and emergency services of on-campus incidents.
- Documented safety and security incidents using preset guidelines and methods.
- Monitored security, fire and [Type] alarms via centralized electronic interface.
- Obtained CPR, First Aid and [Type] certifications in preparation for on-campus emergencies.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Enforced ongoing and special event parking regulations and issued parking tickets to violators.
- Served as initial contact for campus visitors and provided directions to specific buildings, events and [Type].
Lab Analyst
Garrett Laboratories
04.2000 - 01.2014
- Improved lab efficiency by streamlining sample processing and data analysis procedures.
- Assisted in troubleshooting complex issues by conducting root cause analysis and identifying areas for improvement or corrective action.
- Contributed to a safe working environment by adhering to safety guidelines and promoting best practices among colleagues.
- Trained new team members on laboratory techniques, equipment usage, and safety protocols to maintain a high level of productivity.
- Maintained proper documentation of all experiments, observations, and analytical findings for easy reference and compliance with regulations.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Recorded and analyzed data to produce reports of results.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Handled past due invoicing and collections
Education
Associate of Arts - Psychology
Lake Michigan College
Benton Harbor, MI05-2013
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Customer engagement
- Verbal communication
- Document management
- Telephone reception
- Scheduling
- Documentation and reporting
- Billing
Timeline
Office Administrator
Holt Bosse
09.2018 - Current
Barista
Top Heavy Coffee
04.2016 - 09.2018
Campus Safety Dispatcher
Andrews University
01.2014 - 03.2015
Lab Analyst
Garrett Laboratories
04.2000 - 01.2014
Associate of Arts - Psychology
Lake Michigan College
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