Tamara Benson
Milledgeville,Georgia
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
30
30
years of professional experience
Work History
Store Manager
Walgreens
Milledgeville, GA
03.2023 - 06.2025
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff scheduling and maintained optimal workforce levels.
- Trained employees on customer service standards and product knowledge.
- Monitored inventory levels and coordinated restocking procedures efficiently.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Conducted regular store audits to maintain high standards of cleanliness and organization.
- Collaborated with corporate teams to execute strategic initiatives effectively.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Maintained accurate records of employee performance reviews.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Store Manager
Five Below
Milledgeville, GA
12.2019 - 03.2023
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff scheduling and maintained optimal workforce levels.
- Trained employees on customer service standards and product knowledge.
- Monitored inventory levels and coordinated restocking procedures efficiently.
- Implemented promotional displays to enhance product visibility and attract customers.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Conducted regular store audits to maintain high standards of cleanliness and organization.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Store Manager
Rite Aid
Milledgeville, GA
06.2007 - 12.2019
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff scheduling and maintained optimal workforce levels.
- Trained employees on customer service standards and product knowledge.
- Monitored inventory levels and coordinated restocking procedures efficiently.
- Implemented promotional displays to enhance product visibility and attract customers.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Conducted regular store audits to maintain high standards of cleanliness and organization.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Assistant Manager
Eckerd Drugs
Milledgeville, GA
07.1995 - 10.2002
- Assisted in managing daily operations and staff scheduling for store efficiency.
- Coordinated inventory management and ensured proper stock levels at all times.
- Trained new employees on customer service standards and operational procedures.
- Implemented promotional displays to enhance product visibility and attract customers.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Conducted regular audits to ensure compliance with company policies and regulations.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
GED -
Keystone Job Corps
Drums, PA11-1990
Skills
- Customer service
- Inventory management
- Employee training
- Staff scheduling
- Cash handling
- Store audits
- Regulatory compliance
- Team building
- Conflict resolution
- Operational efficiency
- Promotional strategies
- Performance management
Timeline
Store Manager
Walgreens
03.2023 - 06.2025
Store Manager
Five Below
12.2019 - 03.2023
Store Manager
Rite Aid
06.2007 - 12.2019
Assistant Manager
Eckerd Drugs
07.1995 - 10.2002
GED -
Keystone Job Corps
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