Tamara Bernal
Tustin,CA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
Motive Energy
02.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Customer Service Representative
Credit9
06.2023 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Educated customers about billing, payment processing and support policies and procedures.
Cashier Assistant
Costco
12.2022 - 03.2023
- Helped customers ring purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Answered questions about store policies and addressed customer concerns.
- Counted cashier funds and logged cash quantity after shifts to verify accuracy and report discrepancies.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
Bridal Consultant/Stylist Sales Associate
David's Bridal
01.2020 - 05.2022
- Met and exceeded monthly sales goals, including telegenic sales
- Maintained strong knowledge of all dress inventory, undergarments, alterations, and pricing plans, promotions, and service features for the company
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Embraced fashion and understood market trends to articulate in client interactions.
Education
High School Diploma -
La Quinta High School
Westminster, CA06.2020
Skills
- Appointment Scheduling
- Consultative Sales
- Account Updating
- Information Security
- Computer Proficiency
- Microsoft Office Suite
- Problem Resolving
- Documentation
- Filing
Timeline
Receptionist
Motive Energy
02.2024 - Current
Customer Service Representative
Credit9
06.2023 - 01.2024
Cashier Assistant
Costco
12.2022 - 03.2023
Bridal Consultant/Stylist Sales Associate
David's Bridal
01.2020 - 05.2022
High School Diploma -
La Quinta High School
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