TAMARA BODIE
Nashville,TN
Summary
Resourceful Childcare Provider with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
13
13
years of professional experience
Work History
Self Employment/Contract Work
01.2016 - Current
Office Assistant
Advanced Family Medical
Nashville, TN
03.2023 - 09.2023
- Triaged patients and collected payments prior to appointment
- Managed Google calendar/created appointments
- Operated office software with confidential patient information
- Communicated with numerous pharmacy technicians on patients’ behalf
- Assisted patients with Prior Authorizations (PA) for prescription medications
- Collected urine/saliva samples for drug screening
- Conveyed daily appointment reminders via text messaging
- Performed light housekeeping duties such as trash removal, vacuuming, and dusting.
Caregiver/Office Assistant
Senior Helpers
Brentwood, TN
01.2019 - 02.2020
- Performed housekeeping duties such as cooking, cleaning, washing dishes and clothes
- Administered bedside and personal care, such as ambulation and assistance with personal hygiene, bathing, and dressing
- Transported and assisted to outside activities, such as doctors appointments and grocery shopping
- Provided medication reminders
- Accompanied in regular exercise regimes
- Assisted to social activities within facility
- Office work: Handled phone calls and correspondence in manager's absence
- Collected, organized, and sent employee time sheets to main office for bi-weekly payroll
- Resolved walk-in client questions and/or issues.
In-home Childcare
09.2017 - 12.2018
Telecommunications Student Supervisor/Student Accounts Secretary/Financial Aid Receptionist
Oakwood University
Huntsville, AL
10.2010 - 12.2015
- Provided visitors with assistance regarding financial aid processes, answered multi-line phones
- Effectively managed a high-volume of inbound and outbound customer calls
- Addressed and resolved customer product complaints empathetically and professionally
- Gathered and verified all required customer information for tracking purposes
- Defused volatile customer situations calmly and courteously
- Accurately documented, researched and resolved customer service issues
- Mastery of customer service management systems and databases
- Oversaw call center employees to ensure customer satisfaction goals were consistently met.
Education
High School Diploma -
Pine Forge Academy
01.1995
Skills
- Excellent communication and social skills
- Detail-oriented
- Committed to teamwork
- Solid ability to work under pressure
- Infant Care
- Child Care
- Social and emotional development
- Caring and responsible
- Early Childhood education
Affiliations
- Former member of church finance committee
- Assisted with the efficiency in church operations
- Contributed in making key financial decisions for organization
Accomplishments
- Inducted into Music and Fine Arts Hall of Fame of Pine Forge Academy
Timeline
Office Assistant
Advanced Family Medical
03.2023 - 09.2023
Caregiver/Office Assistant
Senior Helpers
01.2019 - 02.2020
In-home Childcare
09.2017 - 12.2018
Self Employment/Contract Work
01.2016 - Current
Telecommunications Student Supervisor/Student Accounts Secretary/Financial Aid Receptionist
Oakwood University
10.2010 - 12.2015
High School Diploma -
Pine Forge Academy
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