Summary
Work History
Education
Skills
Timeline
Generic

Tamara Brown

St. Cloud,FL

Summary

Dynamic and results-oriented professional with extensive experience in reception management and customer service, notably at New York Presbyterian Hospital- Weill Cornell. Excelled in enhancing customer satisfaction and streamlining office operations. Skilled in multi-line phone operation and adept at fostering positive client relations. Proven track record of improving workflow efficiency and maintaining a professional company image.

Work History

Receptionist Administrator

New York Presbyterian Hospital- Weill Cornell
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.

Driver

Lyft
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.

Education

Christopher Columbus High School
Bronx New York

Skills

  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting
  • Appointment scheduling
  • Client relations
  • Customer service

Timeline

Receptionist Administrator

New York Presbyterian Hospital- Weill Cornell

Driver

Lyft

Christopher Columbus High School
Tamara Brown