Detail-oriented Certified Surgical Technologist with 9 years of experience in surgical settings. Expertise in aseptic techniques and patient care supports surgical teams and enhances operating room efficiency. Background in laboratory processes and customer service improves patient experiences while maintaining high standards of medical terminology and anatomy knowledge.
Work History
CST-Certified Surgical Technologist
8 Years 8 Months
High Point Medical Center-WF Baptist | 09.2017 - 05.2026
General surgery
Spine
Vascular
OB-GYN
Urology
ENT
Plastics
Customer Service Specialist
5 Years 7 Months
Solstas Lab Partners | 01.2011 - 08.2016
Provided support to customers and clients during phone interactions
Reported critical and routine results promptly to ensure informed decision-making
Resolved ordering issues for clients through effective communication
Specimen Processor/Senior Support/Trainer
7 Months
Solstas Lab Partners | 06.2010 - 01.2011
Train incoming employees on procedures in processing and assist with questions or issues
Supported colleagues by providing answers to inquiries
Executed data entry and ensured accurate test coding on requisitions
Trained new employees on processing procedures and resolved questions or issues
Lab Assistant
6 Years
Spectrum Laboratory Network | 06.2002 - 06.2008
Prepared specimens and test tubes in chronological order for streamlined testing
Collaborated with team members in multiple areas to enhance workflow efficiency
Poured off and prepped specimens for testing efficiently and accurately
Education
Certificate - Surgical Technology
Guilford Technical Community College | Greensboro, NC | 07-2017
Certified Surgical Technologist (Eye Coordinator) at Lincoln Surgical HospitalCertified Surgical Technologist (Eye Coordinator) at Lincoln Surgical Hospital