Tamara Calloway

Registered Nurse-Case Management /Consult Management

• Coordinate post=hospital care by assessing patient needs and facilitating safe, timely transitions across the continuum of care,
• Process and manage home health, durable medical equipment (DME), hospice, infusion therapy, skilled nursing consults in accordance with organizational polices and clinical guidelines.
• Collaborate with physicians, social workers, therapists, and interdisciplinary healthcare teams to develop and implement individualized care plans.
• Arrange home health services approved community agencies while ensuring authorization requirements and eligibility criteria are met.
• Monitor consult status to ensure timely completion and continuity of care, resolving barriers that may delay services.
• Educated patients and families on disease management and medication adherence.
• Advocated for veterans' health needs within the healthcare system, ensuring access to services.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
• Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.

• Collaborated with interdisciplinary teams to develop patient-centered care plans.
• Conducted comprehensive health assessments to identify patient needs and conditions.
• Mentored junior nursing staff, enhancing their clinical skills and knowledge base.
• Coordinated comprehensive care plans for diverse patient populations to enhance health outcomes.
• Monitored patient progress, adjusting care plans based on clinical assessments and feedback.
• Educated patients and families on disease management and available community resources.
• Streamlined documentation processes using electronic health record systems for accuracy and efficiency.
• Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
• Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
• Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
• Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
• Responded promptly and professionally to patient questions and concerns.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.