Experienced client relations executive who successfully targets key accounts, qualifies leads, builds and maintains relationships with solid sales, marketing, and client service track record; seeks to broaden areas of expertise in a fast-paced, collaborative, growth-centered environment. Known for exceptional communication, collaboration, process optimization, and interpersonal skills, I thrive in complex, deadline-driven environments consistently delivering success.
Core competencies include:
Client Relationship Management | Communication and Organization | Problem Solving | Sales and Business Development | Budgeting and Financial Acumen | Time Management | CRM Salesforce | Adaptability | Process Optimization | Property Management | Event Coordination
Strategically managed relationships as internal point of contact servicing an account base valued at over $10B in assets under management, maintaining a 100% client retention rate.
Managed client service initiative of account base valued at $2B in assets under management maintaining a 95% retention rate.
• Coordinated all levels of the institutional client lifecycle and process from onboarding and ongoing high-volume account maintenance, consistently exceeding client expectations.
• Worked independently and collaboratively, leading cross-functional teams to develop and improve institutional standards.
• Optimized core processes to improve business performance and operational agility.
Acted as internal point fo contact servicing institutional clients and consultants.
Acted as internal point of contact for clients and consultants in support of the institutional sales team.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Conducted high volume daily sales presentations based on risk tolerance and detailed investment objective analyses.
Series 79TO | Investment Banking Registered Representative | 01/2023
SIE | Securities Industry Essentials Registration | 10/2018
Series 7 | General Securities Representative License | 07/2006
Series 63 | Uniform Securities Agent State Law License | 03/2000
Series 6 | Investment Co Products Variable Contracts License | 03/2000