Tamara Chapman
Montgomery,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Advanced Medical Support Assistant
Casals Clinic
06.2005 - Current
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Mailed patient appointment letters.
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
- Performed medical records management, including filing, organizing and scanning documents.
- Interviewed patients to verify and update clinical and demographic records.
- Maintained and obtained medical records.
- Verified patient insurance coverage and collected required co-payments.
- Performed medical records management, including filing, organizing and scanning documents
Education
Associate of Science - Medical Assisting
South University
Montgomery, AL05.2005
Skills
- Patient Communication
- Office Supplies and Inventory
- EMR Systems
- Customer Service
- Account Management
- Patient Appointment Management
- Medical Terminology Understanding
- Medical Record Assessment
- Electronic Medical Record
- Proficiency in Patient Scheduling
Timeline
Advanced Medical Support Assistant
Casals Clinic
06.2005 - Current
Associate of Science - Medical Assisting
South University
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