Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamara Collins

Baton Rouge,LA

Summary

Dynamic professional with a proven track record at jLS Roofing, excelling in clerical support and office management. Leveraged expertise in data entry and project coordination to enhance operational efficiency by 30%. Renowned for exceptional organizational skills and a calm demeanor, adept at fostering client relations and streamlining office operations. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Receptionist

jLS roofing
Centreville, MS
05.2013 - Current
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
  • Organized conference room reservations for meetings or events.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled and confirmed appointments.
  • Updated and recorded customer or client information to maintain accounts.

Patient Care Technician

AMG Specialty Hospital
Zachary, LA
03.2015 - 02.2017
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Administered prescribed medications under the supervision of a Registered Nurse.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or strher as needed.
  • Provided emotional support for patients and families during difficult times.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Participated in quality improvement activities within the department.
  • Helped create a safe environment by following infection control policies.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Assisted with patient admissions, discharges and transfers.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Kept instruments and equipment clean and sanitized.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Cna

Grace Nursing Home
Zachary, LA
05.2014 - 12.2015
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Collected specimens from patients for laboratory testing purposes.
  • Administered medications and educated patients and families on correct at-home administration.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Documented activities and recorded information in EMR system.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Supported non-ambulatory residents in range of motion exercises.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.

CNA

Country Manor Nursing Home
Saint Francisville, LA
01.2013 - 11.2014
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Administered medications and educated patients and families on correct at-home administration.
  • Collected specimens from patients for laboratory testing purposes.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Conducted patient education on health maintenance and disease prevention.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Documented activities and recorded information in EMR system.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Supported non-ambulatory residents in range of motion exercises.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Transported residents within the facility as needed.
  • Administered medications under supervision of a licensed nurse.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Provided emotional support to family members during difficult times.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Monitored food intake and output as directed by nursing staff.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.

Manager

SUBWAY®Restaurants
Woodville, MS
10.2012 - 08.2013
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Developed annual goals for each department based on market trends and competitor analysis.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Reviewed contracts before signing them on behalf of the organization.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Organized special events such as conferences or training sessions for employees.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Shift Manager

Bkwik
Gloster, MS
01.2011 - 02.2013
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Resolved conflicts between staff members in a professional manner.
  • Responded quickly and effectively to emergency situations as they arose.
  • Processed weekly payroll information using appropriate software applications.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Reviewed security footage regularly for suspicious activities or theft attempts.
  • Organized special events such as holiday sales or promotional campaigns.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Upheld company standards and compliance requirements for operations.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Helped employees accomplish tasks during peak periods.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coached employees on interactions with customers to drive exceptional service.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Documented receipts, employee hours and inventory movement.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Taught staff upselling techniques to meet revenue targets.
  • Reinforced rules to promote superior employee performance.
  • Implemented cost-control measures to maintain budgetary guidelines.
  • Reviewed financial statements to meet targets during shift.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Identified needs of customers promptly and efficiently.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Planned and developed new operation processes to innovate and stay competitive.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Observed and monitored utilization of equipment.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Shift Leader

sprint mart
Woodville, MS
09.2011 - 12.2012
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Assisted in training new employees on shift operations.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Adhered to all health code regulations while preparing food items for customers.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
  • Reviewed time sheets for accuracy before submitting them for payroll processing.
  • Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Delegated tasks to employees and monitored activities and task completion.
  • Checked orders for quality and completeness.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Upheld company standards and compliance requirements for operations.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Assisted general manager with operations game plan and company initiatives implementation.

Section Manager

Sonics Drive In
Clinton, LA
01.2004 - 11.2010
  • Analyzed departmental operations to identify areas of improvement and recommended corrective actions.
  • Developed strategies to optimize efficiency, quality, and customer service levels.
  • Conducted performance reviews for staff members and provided feedback on their job performance.
  • Implemented cost-saving initiatives to reduce overhead expenses.
  • Created training programs for new employees and existing staff members to ensure compliance with established policies and procedures.
  • Managed the recruitment process for new hires, including interviewing potential candidates.
  • Supervised daily workflow activities within the section, ensuring all tasks were completed in a timely manner.
  • Collaborated with other departments to coordinate projects and resolve issues promptly.
  • Coached team leaders on best practices related to personnel management.
  • Monitored budgets and allocated resources accordingly to meet operational objectives.
  • Organized regular meetings with key stakeholders to discuss progress updates and address any concerns or challenges faced by the section staff.
  • Resolved conflicts between employees in a professional manner while maintaining a positive work environment.
  • Provided guidance on technical matters such as system design, database development, software implementation.
  • Ensured compliance with applicable laws and regulations related to safety standards in the workplace.
  • Assisted in developing long-term plans for the section by setting goals and objectives that align with organizational strategy.
  • Maintained up-to-date records of employee attendance, overtime hours worked, vacation days taken.
  • Reviewed reports from subordinates detailing project status updates and took appropriate action when needed.
  • Developed strategic partnerships with external vendors to maximize profits while minimizing costs.
  • Evaluated existing processes within the section and suggested improvements where necessary.
  • Trained new employees on operating procedures and company policies.
  • Documented changes made in response to customer feedback or complaints regarding services offered by the section.
  • Established production standards and productivity goals for section, prioritizing tasks to reach deadlines.
  • Communicated with other section managers to determine best ways to meet quotas and quality goals.
  • Optimized processes by collaborating with upper management to implement innovative technologies.
  • Created and implemented processes to maintain employee safety.
  • Oversaw organization and cleanliness of production area.
  • Analyzed inventory levels to provide appropriate stock for each shift.
  • Managed operations section to maintain timely, effective production.
  • Recommended process improvements to streamline production workflows.
  • Staffed production line appropriately for scheduled workload.
  • Evaluated area for proper mechanical operations and determined ways to increase efficiency.
  • Managed inventory to keep adequate supplies on hand for current and anticipated demand.
  • Collaborated with professionals to develop section budget.
  • Maintained section records and logs with daily activity and incident information.
  • Established work priorities and managed smooth transition of work between different teams.
  • Monitored performance and recommended strategies to increase output and overall quality.
  • Learned how to respond to emergency situations to prevent personal injuries and property damage.
  • Liaised effectively between quality control, customer relations and other teams to align work with optimum specifications.
  • Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
  • Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
  • Supervised production schedules, production quality and on-time delivery.
  • Improved efficiency by minimizing downtime.
  • Assessed production schedules and orders to plan material requirements and worker activities.
  • Inspected production, quality control and maintenance reports to detect and address production problems.
  • Evaluated schedules, orders and forecasts to plan processes and meet timetables.
  • Met or exceeded target for on-time customer shipments.
  • Mitigated production issue risks by identifying potential problems and taking effective action.
  • Reviewed quality control reports monitoring various aspects.
  • Coordinated preventive maintenance on existing and new production equipment and performed routine calibration.
  • Developed and administered budgets for inventory, labor hours and overhead expenses.
  • Identified and solved complex problems that impacted management and business direction.
  • Contributed to new plant startup and implementation of processes for manufacturing, shipping and receiving and inventory management.
  • Applied lean strategies to implement operational enhancements, promote efficiency and cut costs.
  • Negotiated materials with suppliers to remain within budget.
  • Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership.
  • Liaised between senior plant management and line-level supervision to maintain open communications.
  • Troubleshot and resolved problems with equipment and programmable logic controller systems.
  • Authored and updated production reports and personnel records to facilitate operational decisions.
  • Oversaw production budget and approved expenditures to direct spending.
  • Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
  • Assigned staff, materials and funds throughout project lifecycle.
  • Conferred with technical and administrative staff to devise and implement corrective actions.
  • Led regular stand-up meetings, Scrums and continuous improvement projects with measurable goals.
  • Kept permits current and accurate for legally-sound operations.
  • Strategized long-term business needs and applied customer feedback for process improvements.
  • Identified staffing and capital needs, collected relevant data and wrote justifications for established needs.
  • Built rapport with international business contacts, overseas suppliers and equipment manufacturers.
  • Diagnosed and performed troubleshooting for problems with gas collection systems.

Education

Associate of Science - Paralegal Studies

American National University
11-2024

Trade - Patient Care Tech

Baton Rouge Community College
Clinton, LA
01-2013

Trade - Cosmetology

Aldens
Baker, LA
06-2009

High School Diploma -

Wilkison County High
Woodville, MS
05-2009

Skills

  • Technical Support
  • Clerical Support
  • Data Entry
  • Project Coordination
  • Travel Coordination
  • Office Management
  • Scheduling
  • Administrative Support
  • File Management
  • Bookkeeping
  • Meeting Preparation
  • Document Control
  • Multi-line phone system operation
  • Calendar Management
  • Office Administration
  • Document Management
  • Multitasking and prioritization
  • Supply Management
  • Staff Management
  • Multi-line telephone operation
  • Multi-line telephone skills
  • Expense Reporting
  • Recordkeeping and bookkeeping
  • Project Management
  • Meeting Coordination
  • Reception desk management
  • Organization skills
  • Time Management
  • Mail handling
  • Verbal and written communication
  • Data inputting
  • Customer and client relations
  • Scheduling appointments
  • Customer/Client relations
  • Positive and professional
  • Office equipment operations
  • Basic accounting
  • Office supply inventory control
  • Calm Demeanor
  • Schedule Management
  • Performance Improvement
  • Mail distribution

Certification

  • notary republic
  • signing agent
  • cna
  • first aid
  • bloodborne pathogens
  • ministry
  • birthing doula
  • tooth gem
  • tooth whiting
  • herbal medical
  • infection controls
  • yoni vaginal steam
  • personal life coach
  • lash extension
  • microblading
  • waxing and hair removal
  • braiding and extensions/ hair styling
  • hypnotherapy and hypnosis
  • crystal healing

Timeline

Patient Care Technician

AMG Specialty Hospital
03.2015 - 02.2017

Cna

Grace Nursing Home
05.2014 - 12.2015

Receptionist

jLS roofing
05.2013 - Current

CNA

Country Manor Nursing Home
01.2013 - 11.2014

Manager

SUBWAY®Restaurants
10.2012 - 08.2013

Shift Leader

sprint mart
09.2011 - 12.2012

Shift Manager

Bkwik
01.2011 - 02.2013

Section Manager

Sonics Drive In
01.2004 - 11.2010

Associate of Science - Paralegal Studies

American National University

Trade - Patient Care Tech

Baton Rouge Community College

Trade - Cosmetology

Aldens

High School Diploma -

Wilkison County High

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Tamara Collins